{"id":8430,"date":"2022-11-23T09:09:00","date_gmt":"2022-11-23T09:09:00","guid":{"rendered":"https:\/\/respondagroup.se\/?page_id=8430"},"modified":"2026-03-02T13:09:16","modified_gmt":"2026-03-02T13:09:16","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/respondagroup.se\/en\/allmanna-villkor\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8430\" class=\"elementor elementor-8430\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21b471f elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle exad-glass-effect-no exad-sticky-section-no elementor-invisible\" data-id=\"21b471f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:7916,&quot;url&quot;:&quot;https:\\\/\\\/respondagroup.se\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/GDPR-Responda-Group.jpg&quot;}],&quot;jet_parallax_layout_list&quot;:[],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-656f25d exad-glass-effect-no exad-sticky-section-no\" data-id=\"656f25d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38ad14f animated-slow exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"38ad14f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-small\">Allm\u00e4nna villkor<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b4adce exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"2b4adce\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_mobile&quot;:&quot;fadeInUp&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_tablet&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Responda Group AB, Kalix Tele24 AB, Personlig Svarsservice AB samt\u00a0<br \/>H1 Communication AB\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-111b8de5 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"111b8de5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-958cc9c exad-glass-effect-no exad-sticky-section-no\" data-id=\"958cc9c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f4ad4f7 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"f4ad4f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><b><span data-contrast=\"auto\">1. INLEDANDE BEST\u00c4MMELSER<\/span><\/b><\/h5><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a01.1 <\/span><span data-contrast=\"auto\">Dessa Allm\u00e4nna villkor g\u00e4ller Tj\u00e4nster som Leverant\u00f6ren tillhandah\u00e5ller.<\/span><\/p><p style=\"padding-left: 40px;\">1.2 Leverant\u00f6ren och Kunden har muntligen alternativt skriftligen kommit \u00f6verens om Kundens k\u00f6p av vissa tj\u00e4nster avseende svarstj\u00e4nster <span style=\"font-size: 16px;\" data-contrast=\"auto\">och d\u00e4rmed f\u00f6renade tj\u00e4nster fr\u00e5n Leverant\u00f6ren (\u201d<\/span><b style=\"font-style: inherit;\"><span data-contrast=\"auto\">Tj\u00e4nster<\/span><\/b><span style=\"font-size: 16px;\" data-contrast=\"auto\">\u201d, \u201d<\/span><b style=\"font-style: inherit;\"><span data-contrast=\"auto\">Tj\u00e4nsterna<\/span><\/b><span style=\"font-size: 16px;\" data-contrast=\"auto\">\u201d).<\/span><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\"><br \/><\/span>1.3 \u00d6verenskommelsen om Kundens k\u00f6p av Tj\u00e4nsterna utg\u00f6r tillsammans med dessa Allm\u00e4nna villkor avtalet mellan Leverant\u00f6ren och Kunden betr\u00e4ffande Kundens k\u00f6p av, och Leverant\u00f6rens tillhandah\u00e5llande av, Tj\u00e4nsterna (\u201d<b style=\"font-style: inherit;\"><span data-contrast=\"auto\">Avtalet<\/span><\/b><span style=\"font-size: 16px;\" data-contrast=\"auto\">\u201d).<\/span><\/p><p style=\"padding-left: 40px;\">1.4 F\u00f6r det fall Leverant\u00f6ren och Kunden s\u00e4rskilt har kommit \u00f6verens om villkor som avviker fr\u00e5n dessa Allm\u00e4nna villkor, ska s\u00e5dan s\u00e4rskild skriftlig \u00f6verenskommelse \u00e4ga f\u00f6retr\u00e4de.<span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">2. LEVERANT\u00d6RENS <\/span><\/b><b><span data-contrast=\"auto\">\u00c5TAGANDE<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">2.1 <\/span><span data-contrast=\"auto\">Leverant\u00f6ren ska leverera Tj\u00e4nsterna i enlighet med aktuell tj\u00e4nstebeskrivning, med f\u00f6r \u00e4ndam\u00e5let l\u00e4mpliga medarbetare och p\u00e5 ett fackmannam\u00e4ssigt s\u00e4tt, samt i enlighet med till\u00e4mplig lag.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><strong>3. <\/strong><b><span data-contrast=\"auto\">KUNDENS \u00c5TAGANDE<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">3.1 Kundens \u00e5tar sig att tillse att Leverant\u00f6ren ges de f\u00f6ruts\u00e4ttningar som beh\u00f6vs f\u00f6r att utf\u00f6ra Tj\u00e4nsterna i enlighet med Avtalet.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">4. UTRUSTNING N\u00d6DV\u00c4NDIG F\u00d6R TJ\u00c4NSTERNAS UTF\u00d6RANDE<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">4.1 Leverant\u00f6ren kommer att meddela Kunden vilken utrustning som Kunden beh\u00f6ver inneha och vilka tekniska krav som s\u00e5dan utrustning ska uppfylla f\u00f6r att Leverant\u00f6ren ska kunna tillhandah\u00e5lla Tj\u00e4nsterna i enlighet med Avtalet.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">4.2 I de fall Leverant\u00f6ren beh\u00f6ver ansluta sig till Kundens plattform f\u00f6r att kunna leverera Tj\u00e4nsterna kan kr\u00e4vas att viss maskinvara och\/eller programvara installeras hos Kunden. Kunden ansvarar f\u00f6r att Kunden har erforderliga licenser f\u00f6r att, i f\u00f6rekommande fall, l\u00e5ta Leverant\u00f6ren ansluta sig till Kundens plattform eller utrustning.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">4.3 F\u00f6r det fall Leverant\u00f6ren l\u00f6ser licens till tredje mans program f\u00f6r Kundens r\u00e4kning, ges Kunden en begr\u00e4nsad, icke-exklusiv r\u00e4tt att f\u00f6r eget bruk nyttja s\u00e5dan programvara i syfte att nyttja Tj\u00e4nsterna. Tredje mans licensvillkor f\u00f6r aktuell programvara g\u00e4ller mot Kunden (med f\u00f6retr\u00e4de framf\u00f6r Avtalet) vad g\u00e4ller Kundens anv\u00e4ndning av s\u00e5dan programvara. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">4.4 Maskinvara som installeras hos Kunden f\u00f6rblir Leverant\u00f6rens egendom och f\u00e5r endast nyttjas av Kunden i syfte och i den omfattning det fordras f\u00f6r att nyttja Tj\u00e4nsterna. Kunden \u00e5tar sig att inte f\u00f6rflytta samt att v\u00e4l v\u00e5rda s\u00e5dan maskinvara som tillh\u00f6r Leverant\u00f6ren. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">5. ANSLUTNING<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">5.1 <\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">Kunden svarar f\u00f6r Kundens egen utrustning, s\u00e5som v\u00e4xlar och eventuella abonnemang, som \u00e4r n\u00f6dv\u00e4ndig f\u00f6r anslutningen till Leverant\u00f6rens produktionsplattform.<\/span><\/p><p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">5.2 Kunden ansvarar f\u00f6r att Kundens egen utrustning h\u00e5ller s\u00e5dan kvalitet som kr\u00e4vs f\u00f6r Tj\u00e4nsternas tillhandah\u00e5llande enligt Avtalet. Kunden ska enbart ansluta och nyttja utrustning som har registrerats hos Post- och telestyrelsen eller som f\u00e5r anslutas till allm\u00e4nt tillg\u00e4ngligt telen\u00e4t f\u00f6r anslutning till Leverant\u00f6rens produktionsplattform.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">5.3 <\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">Kunden ska p\u00e5 Leverant\u00f6rens beg\u00e4ran utan dr\u00f6jsm\u00e5l tillhandah\u00e5lla information om den utrustning som anslutits till Leverant\u00f6rens produktionsplattform.<\/span><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><strong>6. <\/strong><b><span data-contrast=\"auto\">IMMATERIELLA R\u00c4TTIGHETER<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-301c96da ); background-color: var( --e-global-color-53a0e3b4 );\" data-contrast=\"auto\">6.1 Vardera part beh\u00e5ller samtliga immateriella r\u00e4ttigheter som har framst\u00e4llts, erh\u00e5llits eller p\u00e5 annat s\u00e4tt f\u00f6rv\u00e4rvats f\u00f6re ing\u00e5ende av Avtalet. Med immateriella r\u00e4ttigheter avses, utan begr\u00e4nsningar, alla uppfinningar, patent, know-how, f\u00f6retagshemligheter, m\u00f6nster, upphovsr\u00e4tter, databasr\u00e4ttigheter, mjukvara, aff\u00e4rskoncept, utbildningsmaterial, varum\u00e4rken, varum\u00e4rkesnamn, dom\u00e4nnamn, f\u00f6retagsnamn, logotyper och andra r\u00e4ttigheter av liknande karakt\u00e4r, oavsett om de har registrerats eller inte, inklusive ans\u00f6kningar om registrering av s\u00e5dana r\u00e4ttigheter.<\/span><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-301c96da ); background-color: var( --e-global-color-53a0e3b4 );\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">6.2\u00a0<\/span><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-301c96da ); background-color: var( --e-global-color-53a0e3b4 );\" data-contrast=\"auto\">Ingenting i Avtalet ska inneb\u00e4ra att n\u00e5gon immateriell r\u00e4ttighet uppl\u00e5ts eller \u00f6verl\u00e5ts till fr\u00e5n ena parten till den andra.<\/span><span style=\"font-style: inherit; font-weight: inherit; color: var( --e-global-color-301c96da ); background-color: var( --e-global-color-53a0e3b4 );\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">7. UPPDATERING AV INFORMATION SAMT OM VOLYM\u00c4NDRINGAR<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">7.1 <\/span><span data-contrast=\"auto\">Inf\u00f6r avtalsstart ska Kunden tillhandah\u00e5lla information till Leverant\u00f6ren om vilken del eller delar av Kundens organisation som ska omfattas av Tj\u00e4nsterna. Kunden kan n\u00e4r som helst under avtalstiden uppdatera s\u00e5dan information via en programvara som tillg\u00e4ngligg\u00f6rs f\u00f6r Kunden i kundportalen p\u00e5 Leverant\u00f6rens hemsida eller p\u00e5 annat s\u00e4tt som Leverant\u00f6ren anvisar.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">7.2 <\/span><span data-contrast=\"auto\">Leverant\u00f6ren uppl\u00e5ter h\u00e4rmed en r\u00e4tt f\u00f6r Kunden att under avtalstiden nyttja vid var tid anvisad programvara i syfte att l\u00f6pande uppdatera registret.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">7.3 <\/span><span data-contrast=\"auto\">Det \u00e5ligger Kunden att informera Leverant\u00f6ren om organisationsf\u00f6r\u00e4ndringar, marknadsaktiviteter och liknande som kan antas ha v\u00e4sentlig p\u00e5verkan p\u00e5 inkommande volymer till Leverant\u00f6ren.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">8. PRISER OCH BETALNINGSVILLKOR<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">8.1 <\/span><span data-contrast=\"auto\">Priserna angivna av Leverant\u00f6ren \u00e4r exklusive merv\u00e4rdesskatt i SEK om inte annat uttryckligen angivits. Leverant\u00f6ren har r\u00e4tt att ta ut en faktureringsavgift.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">8.2 <\/span><span data-contrast=\"auto\">Fakturering sker enligt Leverant\u00f6rens vid var tid g\u00e4llande prislista. Fasta \u00e5rs- eller m\u00e5nadskostnader ska betalas i f\u00f6rskott och m\u00e5natliga r\u00f6rliga priser i efterskott. Uppstartsavgifter debiteras i samband med projektstart. <\/span> <span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">8.3 <\/span><span data-contrast=\"auto\">Betalning ska ske senast 14 dagar fr\u00e5n fakturadatum. Om betalning inte \u00e4r Leverant\u00f6ren tillhanda senast den f\u00f6rfallodag som anges p\u00e5 fakturan har Leverant\u00f6ren r\u00e4tt till dr\u00f6jsm\u00e5lsr\u00e4nta enligt g\u00e4llande r\u00e4ntelag, lagreglerad p\u00e5minnelse- och inkassoavgift samt andra eventuella lagstadgade avgifter. Leverant\u00f6ren har dessutom r\u00e4tt att, utan att det p\u00e5verkar Kundens betalningsansvar f\u00f6r Tj\u00e4nsterna, sluta leverera Tj\u00e4nsterna intill dess att full betalning har erlagts, samt att kr\u00e4va f\u00f6rskottsbetalning f\u00f6r framtida leveranser av Tj\u00e4nsterna.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">8.4 <\/span><span data-contrast=\"auto\">Leverant\u00f6ren \u00e4ger r\u00e4tt att \u00f6verl\u00e5ta fordran p\u00e5 Kunden till annan, med anledning av, inklusive men inte begr\u00e4nsat till, factoring.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">8.5 <\/span><span data-contrast=\"auto\">Leverant\u00f6ren har r\u00e4tt att kontinuerligt g\u00f6ra kreditpr\u00f6vningar avseende Kunden och f\u00f6r det fall Leverant\u00f6ren s\u00e5 finner motiverat, kr\u00e4va f\u00f6rskottsbetalning.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">8.6 <\/span><span data-contrast=\"auto\">Betalning som \u00e4r f\u00f6rsenad med mer \u00e4n 30 dagar ska alltid anses vara ett v\u00e4sentligt avtalsbrott som ger Leverant\u00f6ren r\u00e4tt att s\u00e4ga upp Avtalet med omedelbar verkan.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">8.7 <\/span><span data-contrast=\"auto\">Leverant\u00f6ren kan komma att g\u00f6ra prish\u00f6jningar med anledning av exempelvis \u00f6kade omkostnader eller inflation. Leverant\u00f6ren ska i s\u00e5dana fall informera Kunden d\u00e4rom senast 30 dagar innan s\u00e5dan prish\u00f6jning tr\u00e4der i kraft. F\u00f6r det fall Kunden inte accepterar prish\u00f6jningen har Kunden r\u00e4tt att s\u00e4ga upp Avtalet till upph\u00f6rande i enlighet med punkt 15.1. Kunden debiteras d\u00e4rvid enligt tidigare prislista under upps\u00e4gningstiden.<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><strong>9. FAKTURERING <\/strong><\/p><p style=\"padding-left: 40px;\">9.1 Avtalet ing\u00e5s med Responda Group AB (org.nr 556754-1395). Kunden \u00e4r inf\u00f6rst\u00e5dd med och accepterar att fakturering enligt Avtalet kan komma att ske fr\u00e5n annat bolag inom Responda Group-koncernen, s\u00e5som H1 Communication AB (org.nr 556730-0610), Kalix Tele24 AB (org.nr 556420-8006), Call4U Solution Center AB (org.nr 556659-6101) eller H1 Communication AS (org.nr NO919658010). S\u00e5dan fakturering p\u00e5verkar inte Responda Group AB:s ansvar enligt Avtalet.<\/p><p>\u00a0<\/p><p><strong>10. <\/strong><b><span data-contrast=\"auto\">FEL<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">10.1 <\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">F\u00f6r det fall Leverant\u00f6ren inte utf\u00f6rt Tj\u00e4nsterna i enlighet med sina \u00e5taganden enligt Avtalet (\u201d<\/span><b style=\"font-style: inherit;\"><span data-contrast=\"auto\">Fel<\/span><\/b><span style=\"font-size: 16px;\" data-contrast=\"auto\">\u201d) ska Leverant\u00f6ren utan osk\u00e4ligt dr\u00f6jsm\u00e5l avhj\u00e4lpa Fel som Kunden reklamerat d\u00e4r s\u00e5 \u00e4r praktiskt m\u00f6jligt, dock inte om avhj\u00e4lpandet av Felet medf\u00f6r ol\u00e4genheter och kostnader f\u00f6r Leverant\u00f6ren som \u00e4r osk\u00e4ligt h\u00f6ga i f\u00f6rh\u00e5llande till Felets betydelse f\u00f6r Kunden. Om Leverant\u00f6ren inte avhj\u00e4lper Felet har Kunden r\u00e4tt till sk\u00e4ligt prisavdrag f\u00f6r de av Tj\u00e4nsterna som varit felaktigt utf\u00f6rda. Prisavdraget ska under inga omst\u00e4ndigheter \u00f6verstiga 15 % av det belopp som Leverant\u00f6ren hade haft r\u00e4tt att fakturera under den aktuella m\u00e5naden om Felet hade avhj\u00e4lpts.<\/span><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">10.2 <\/span><span data-contrast=\"auto\">F\u00f6r att vara ber\u00e4ttigad till avhj\u00e4lpande respektive prisavdrag enligt punkt 10.1 ska Kunden skriftligen reklamera Fel och framst\u00e4lla krav p\u00e5 ers\u00e4ttning senast 30 dagar efter det att Kunden m\u00e4rkt eller borde ha m\u00e4rkt grunden f\u00f6r kravet, dock senast den dag d\u00e5 fakturan avseende de av Tj\u00e4nsterna som Kunden anser felaktigt utf\u00f6rda f\u00f6rfaller till betalning.<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><strong>11. <\/strong><b style=\"font-style: inherit;\"><span data-contrast=\"auto\">TRAFIKANSVAR<\/span><\/b><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">11.1 \u00d6verl\u00e4mningspunkt f\u00f6r all telefoni- och datakommunikation \u00e4r Leverant\u00f6rens produktionsenhet. Leverant\u00f6ren svarar inte f\u00f6r f\u00f6ljande faktorer och st\u00f6rningar som ligger utanf\u00f6r Leverant\u00f6rens kontroll, eller f\u00f6r brister i Tj\u00e4nsterna som uppst\u00e5tt till f\u00f6ljd av dessa:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 80px;\"><span data-contrast=\"auto\">(i) Tillg\u00e4ngligheten p\u00e5 publika telen\u00e4tet, andra operat\u00f6rers telen\u00e4t samt internet; <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 80px;\"><span data-contrast=\"auto\">(ii) \u00d6verbelastningsproblem till f\u00f6ljd av h\u00e5rd belastning p\u00e5 telefonlinjer vid vissa tidsperioder; och <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 80px;\"><span data-contrast=\"auto\">(iii) P\u00e5verkan p\u00e5 Tj\u00e4nsternas utf\u00f6rande som sker till f\u00f6ljd av villkor utf\u00e4rdade av tredjepartsoperat\u00f6rer (s\u00e5som GSM, internetleverant\u00f6rer) som Kunden sj\u00e4lv \u00e4r ansluten till och som anv\u00e4nds i anknytning till Tj\u00e4nsterna.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:2028,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">11.2 Leverant\u00f6ren ska str\u00e4va efter att reducera p\u00e5verkan av s\u00e5dana faktorer som anges i punkt 11.1 och, n\u00e4r s\u00e5 \u00e4r m\u00f6jligt utan att det medf\u00f6r v\u00e4sentliga ol\u00e4genheter och kostnader f\u00f6r Leverant\u00f6ren, informera Kunden om vid var tid allm\u00e4nt k\u00e4nda g\u00e4llande generella f\u00f6r\u00e4ndringar i tredjepartsoperat\u00f6rers villkor och k\u00e4nda driftsst\u00f6rningar.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">12. FORCE MAJEURE<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">12.1 <\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">Part som f\u00f6rhindras att fullg\u00f6ra sina \u00e5taganden enligt Avtalet p\u00e5 grund av of\u00f6rutsedda omst\u00e4ndigheter som part inte kunnat r\u00e5da \u00f6ver, s\u00e5som krig, blixtnedslag, arbetskonflikt (inklusive strejk och lock-out), eldsv\u00e5da, \u00e4ndrade myndighetsbest\u00e4mmelser, samt fel eller f\u00f6rsening i tj\u00e4nster fr\u00e5n underleverant\u00f6rer p\u00e5 grund av s\u00e5dana omst\u00e4ndigheter, ska detta utg\u00f6ra befrielsegrund som medf\u00f6r befrielse fr\u00e5n skadest\u00e5nd och andra p\u00e5f\u00f6ljder (\u201d<\/span><b style=\"font-style: inherit;\"><span data-contrast=\"auto\">Force Majeure<\/span><\/b><span style=\"font-size: 16px;\" data-contrast=\"auto\">\u201d).<\/span><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">12.2 <\/span><span data-contrast=\"auto\">Part som \u00e5beropar Force Majeure ska utan dr\u00f6jsm\u00e5l meddela den andre parten d\u00e4rom samt beskriva omst\u00e4ndigheterna och ange n\u00e4r omst\u00e4ndigheterna f\u00f6rv\u00e4ntas upph\u00f6ra.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\"><strong>13.<\/strong> <\/span><b><span data-contrast=\"auto\">ANSVARSBEGR\u00c4NSNING<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">13.1 <\/span><span data-contrast=\"auto\">Leverant\u00f6ren ansvarar inte f\u00f6r skada som uppkommer till f\u00f6ljd av omst\u00e4ndigheter p\u00e5 Kundens sida eller omst\u00e4ndigheter utanf\u00f6r Leverant\u00f6rens kontroll. Leverant\u00f6ren ansvarar inte heller f\u00f6r skada som uppkommer p\u00e5 grund av att Kunden inte har f\u00f6ljt Avtalet.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">13.2 <\/span><span data-contrast=\"auto\">Leverant\u00f6rens ansvar \u00e4r begr\u00e4nsat till skador som har orsakats genom upps\u00e5t eller grov v\u00e5rdsl\u00f6shet. Leverant\u00f6ren ansvarar inte f\u00f6r utebliven vinst eller annan indirekt skada, inklusive men inte begr\u00e4nsat till f\u00f6rlust av data eller goodwill.<br \/>13.3 Leverant\u00f6rens sammanlagda ansvar gentemot Kunden \u00e4r under alla omst\u00e4ndigheter begr\u00e4nsat till h\u00f6gst ett belopp motsvarande den \u00e5rliga avgiften som Kunden har erlagt f\u00f6r den Tj\u00e4nst som orsakat skada under de tolv (12) m\u00e5nader som n\u00e4rmast f\u00f6reg\u00e5tt den skadeg\u00f6rande h\u00e4ndelsen.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">14. DATASKYDD<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">14.1 <\/span><span data-contrast=\"auto\">Vid den behandling av personuppgifter som f\u00f6ljer av Avtalet \u00e4r Kunden personuppgiftsansvarig och Leverant\u00f6ren \u00e4r personuppgiftsbitr\u00e4de. F\u00f6r s\u00e5dan behandling g\u00e4ller Bilaga [1] (Personuppgiftsbitr\u00e4desavtalet). Vid upph\u00f6randet av Avtalet \u00e4ger Leverant\u00f6ren r\u00e4tt att beh\u00e5lla data som inneh\u00e5ller personuppgifter, dock under f\u00f6ruts\u00e4ttning att dessa avidentifieras.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">15. AVTALSTID OCH F\u00d6RTIDA UPPS\u00c4GNING<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">15.1 <\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">Om inte annat uttryckligen \u00f6verenskommes l\u00f6per Avtalet tills vidare med 3 m\u00e5naders \u00f6msesidig upps\u00e4gningstid. Upps\u00e4gning ska vara skriftlig.<\/span><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">15.2 <\/span><span data-contrast=\"auto\">B\u00e5da parter har r\u00e4tt att s\u00e4ga upp Avtalet till omedelbart upph\u00f6rande f\u00f6r det fall den andra parten a) v\u00e4sentligen bryter mot Avtalet och inte vidtar r\u00e4ttelse inom 30 dagar fr\u00e5n avs\u00e4ndandet av skriftligt p\u00e5pekande d\u00e4rom, eller b) inst\u00e4llt sina betalningar, inlett ackordsf\u00f6rhandlingar, tr\u00e4tt i likvidation, f\u00f6rsatts i konkurs, inlett f\u00f6retagsrekonstruktion eller visat andra motsvarande tecken p\u00e5 obest\u00e5nd.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">15.3 <\/span><span data-contrast=\"auto\">Leverant\u00f6ren har r\u00e4tt att s\u00e4ga upp Avtalet till omedelbart upph\u00f6rande vid utebliven betalning p\u00e5 s\u00e5 s\u00e4tt som anges i punkt 8.6.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">15.4 <\/span><span data-contrast=\"auto\">Kunden har r\u00e4tt att s\u00e4ga upp Avtalet till omedelbart upph\u00f6rande vid s\u00e5dan v\u00e4sentlig f\u00f6r\u00e4ndring av Tj\u00e4nsterna eller dessa Allm\u00e4nna villkor som anges i punkt 19.1.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">16. \u00c5TAGANDE VID AVTALETS UPPH\u00d6RANDE<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">16.1 <\/span><span data-contrast=\"auto\">Vid Avtalets upph\u00f6rande ska Kunden omedelbart \u00e5terl\u00e4mna s\u00e5dan utrustning som tillh\u00f6r Leverant\u00f6ren, samt programmera om sin infrastruktur s\u00e5 att inga \u00e4renden styrs \u00f6ver till Leverant\u00f6ren.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">16.2 <\/span><span data-contrast=\"auto\">F\u00f6r det fall Kunden inte fullg\u00f6r sina skyldigheter enligt punkt 16.1 har Leverant\u00f6ren r\u00e4tt att debitera Kunden f\u00f6r den utrustning som tillh\u00f6r Leverant\u00f6ren och som Kunden har i sin besittning samt f\u00f6r samtal som vidarekopplas eller medflyttas automatiskt eller manuellt fr\u00e5n Kunden och inkommer till anslutningsnummer hos Leverant\u00f6ren.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">16.3 <\/span><span data-contrast=\"auto\">Vid Avtalets upph\u00f6rande ska Leverant\u00f6ren, p\u00e5 Kundens beg\u00e4ran, \u00e5terl\u00e4mna till Kunden eller radera s\u00e5dan information som tillh\u00f6r Kunden (t.ex. sekretessbelagd information, information om Kundens kunder, personuppgifter som Leverant\u00f6ren behandlar p\u00e5 uppdrag av Kunden m.m.) som Leverant\u00f6ren erh\u00e5llit genom tillhandah\u00e5llandet av Tj\u00e4nsterna.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><strong>17. <\/strong><b><span data-contrast=\"auto\">SEKRETESS<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">17.1 <\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">B\u00e5da parter \u00e5tar sig att inte utan den andre partens medgivande under avtalstiden och 3 \u00e5r efter avtalets upph\u00f6rande, till tredje man obeh\u00f6rigen nyttja eller utl\u00e4mna uppgifter om den andra partens verksamhet som utg\u00f6r f\u00f6retagshemligheter eller som annars rimligen b\u00f6r betraktas som en aff\u00e4rs- eller yrkeshemlighet eller uppgift som enligt lag omfattas av sekretess. Som aff\u00e4rs- och yrkeshemlighet ska alltid betraktas information som parten angivit vara konfidentiell, s\u00e5vida inte annat f\u00f6ljer av lag.\u00a0<\/span><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">\u00a017.2 <\/span><span data-contrast=\"auto\">Parterna ska s\u00e4kerst\u00e4lla att sekretess enligt 17.1 iakttas genom sekretessf\u00f6rbindelse med personal, konsulter och underleverant\u00f6rer eller andra l\u00e4mpliga, motsvarande \u00e5tg\u00e4rder.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><strong>18. <\/strong><b><span data-contrast=\"auto\">INFORMATIONSS\u00c4KERHET<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">18.1 <\/span><span data-contrast=\"auto\">Vardera part ansvarar f\u00f6r att ha implementerat n\u00f6dv\u00e4ndiga tekniska och organisatoriska \u00e5tg\u00e4rder i respektive parts IT-utrustning, system och plattformar m.m. f\u00f6r att tillse att en adekvat skyddsniv\u00e5 f\u00f6r informationen d\u00e4ri uppn\u00e5s och uppr\u00e4tth\u00e5lls.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><strong>19. <\/strong><b><span data-contrast=\"auto\">\u00c4NDRINGAR I TJ\u00c4NSTERNA OCH DE ALLM\u00c4NNA AVTALSVILLKOREN<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">19.1 <\/span><span data-contrast=\"auto\">Leverant\u00f6ren f\u00f6rbeh\u00e5ller sig r\u00e4tten att utveckla och f\u00f6r\u00e4ndra de tj\u00e4nster som vid var tid tillhandah\u00e5lls under Avtalet. \u00c4ndringar i Tj\u00e4nsterna ska kommuniceras till Kunden senast 30 dagar innan de tr\u00e4der i kraft. F\u00f6r det fall s\u00e5dan f\u00f6r\u00e4ndring v\u00e4sentligen p\u00e5verkar Kundens nytta av Tj\u00e4nsterna negativt har Kunden r\u00e4tt att s\u00e4ga upp Avtalet med omedelbar verkan.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">19.2 <\/span><span data-contrast=\"auto\">Dessa Allm\u00e4nna villkor g\u00e4ller tills vidare. \u00c4ndringar i dessa Allm\u00e4nna villkor publiceras p\u00e5 <\/span><a href=\"https:\/\/respondagroup.se\/\"><span data-contrast=\"none\">respondagroup.se\/allmanna-villkor<\/span><\/a><span data-contrast=\"auto\">\u00a0senast 30 dagar innan \u00e4ndringen tr\u00e4der i kraft. F\u00f6r det fall Kunden mots\u00e4tter sig \u00e4ndring ska meddelande h\u00e4rom vara Leverant\u00f6ren tillhanda innan \u00e4ndringarna tr\u00e4der i kraft. F\u00f6r det fall inget s\u00e5dant meddelande har n\u00e5tt Leverant\u00f6ren d\u00e5 \u00e4ndringarna tr\u00e4der i kraft \u00e4r det g\u00e4llande mot Kunden.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">20. MARKNADSF\u00d6RING<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">20.1 Kunden ger Leverant\u00f6ren till\u00e5telse att i s\u00e4ljprocessen mot nya kunder omn\u00e4mna att Kunden \u00e4r kund till Leverant\u00f6ren. F\u00f6r Leverant\u00f6rens anv\u00e4ndning av Kundens varum\u00e4rke i annan marknadsf\u00f6ring ska Leverant\u00f6ren i f\u00f6rv\u00e4g inh\u00e4mta Kundens skriftliga medgivande.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">21. \u00d6VERTAGANDE AV PERSONAL<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">21.1 <\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">Ingenting i Avtalet ska inneb\u00e4ra s\u00e5dan verksamhets\u00f6verg\u00e5ng som avses i Lag (1982:80) om anst\u00e4llningsskydd.<\/span><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">21.2 <\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">F\u00f6r det fall Avtalet \u00e4nd\u00e5 skulle inneb\u00e4ra en s\u00e5dan verksamhets\u00f6verg\u00e5ng som avses i punkt 20.1, och d\u00e4rmed f\u00f6renade skyldigheter f\u00f6r Leverant\u00f6ren att ta \u00f6ver personal fr\u00e5n Kunden uppst\u00e5r, ska Kunden ers\u00e4tta Leverant\u00f6ren f\u00f6r Leverant\u00f6rens samtliga kostnader f\u00f6renade med s\u00e5dan verksamhets\u00f6verg\u00e5ng. S\u00e4rskild skriftlig \u00f6verenskommelse ska tr\u00e4ffas om s\u00e5dan verksamhets\u00f6verg\u00e5ng samt villkoren f\u00f6r denna. <\/span><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">22. MEDDELANDEN<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">22.1 <\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">Upps\u00e4gning och andra meddelanden med anledning av Avtalet ska ske skriftligen genom e-post till de e-postadresser som anges i Avtalet. Avs\u00e4ndaren av meddelanden med anledning av Avtalet ansvarar f\u00f6r att till mottagaren angiven e-postadress \u00e4r korrekt.<\/span><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">23. \u00d6VERL\u00c5TELSE AV R\u00c4TTIGHETER OCH SKYLDIGHET ENLIGT AVTALET<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">23.1 <\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">Leverant\u00f6ren har r\u00e4tt att fritt \u00f6verl\u00e5ta sina r\u00e4ttigheter och skyldigheter enligt Avtalet till bolag i den egna koncernen samt till tredje man i samband med \u00f6verl\u00e5telse av hela eller del av Leverant\u00f6rens verksamhet.\u00a0<\/span><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">23.2 <\/span><span data-contrast=\"auto\">Kunden har inte r\u00e4tt att \u00f6verl\u00e5ta sina r\u00e4ttigheter och skyldighet enligt Avtalet utan Leverant\u00f6rens i f\u00f6rv\u00e4g inh\u00e4mtade, skriftliga godk\u00e4nnande.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">24. ANV\u00c4NDANDE AV UNDERLEVERANT\u00d6RER<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">24.1 <\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">Leverant\u00f6ren har r\u00e4tt att anlita underleverant\u00f6rer f\u00f6r att fullg\u00f6ra sina skyldigheter enligt Avtalet. Leverant\u00f6ren ansvarar f\u00f6r s\u00e5dana underleverant\u00f6rers arbete s\u00e5som f\u00f6r sitt eget.\u00a0<\/span><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">25. TILL\u00c4MPLIG LAG OCH TVISTL\u00d6SNING<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">25.1 <\/span><span style=\"font-size: 16px;\" data-contrast=\"auto\">Svensk lag utan till\u00e4mpning av dess lagvalsregler ska g\u00e4lla f\u00f6r Avtalet.<\/span><span style=\"font-size: 16px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p style=\"padding-left: 40px;\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">25.2 <\/span><span data-contrast=\"auto\">Tvister som uppst\u00e5r med anledning av Avtalet ska avg\u00f6ras i allm\u00e4n domstol med Stockholms tingsr\u00e4tt som f\u00f6rsta instans.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:1308,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">____________<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:3916,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f833170 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"f833170\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2749ce7 exad-glass-effect-no exad-sticky-section-no\" data-id=\"2749ce7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"exad-link-anything-wrapper elementor-element elementor-element-4d3de83 elementor-align-center exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-button\" data-exad-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/respondagroup.se\\\/general-terms\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;}\" style=\"cursor: pointer\" data-id=\"4d3de83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/respondagroup.se\/general-terms\/\" target=\"_blank\" general=\"\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">General Terms in english<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfc44ad elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"bfc44ad\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-993b617 exad-glass-effect-no exad-sticky-section-no\" data-id=\"993b617\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c27e0b exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-spacer\" data-id=\"0c27e0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Allm\u00e4nna villkor Responda Group AB, Kalix Tele24 AB, Personlig Svarsservice AB samt\u00a0H1 Communication AB\u00a0 1. INLEDANDE BEST\u00c4MMELSER \u00a01.1 Dessa Allm\u00e4nna villkor g\u00e4ller Tj\u00e4nster som Leverant\u00f6ren tillhandah\u00e5ller. 1.2 Leverant\u00f6ren och Kunden har muntligen alternativt skriftligen kommit \u00f6verens om Kundens k\u00f6p av vissa tj\u00e4nster avseende svarstj\u00e4nster och d\u00e4rmed f\u00f6renade tj\u00e4nster fr\u00e5n Leverant\u00f6ren (\u201dTj\u00e4nster\u201d, \u201dTj\u00e4nsterna\u201d).1.3 \u00d6verenskommelsen om Kundens &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/respondagroup.se\/en\/allmanna-villkor\/\"> <span class=\"screen-reader-text\">Terms and conditions<\/span> Read More &raquo;<\/a><\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8430","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Allm\u00e4nna villkor | Responda Group<\/title>\n<meta name=\"description\" content=\"Allm\u00e4nna villkor f\u00f6r Responda Group AB och Kalix Tele24 AB. 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