{"id":9354,"date":"2023-05-03T15:13:13","date_gmt":"2023-05-03T15:13:13","guid":{"rendered":"https:\/\/respondagroup.se\/?page_id=9354"},"modified":"2025-03-07T13:15:35","modified_gmt":"2025-03-07T13:15:35","slug":"customer-case","status":"publish","type":"page","link":"https:\/\/respondagroup.se\/en\/kundcase\/","title":{"rendered":"Customer cases"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Customer cases<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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We help large and small companies and organizations deliver world-class customer service. This has given us experience and knowledge across a variety of industries and markets, where we deliver daily\u00a0value-creating customer experiences and strengthened relationships for our clients.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"Where<\/div><\/a>\n\t\t\t\t
customer case<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tVAFO Sweden\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t
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We help VAFO Sweden with everything from being their answering service to training their customer service in ticket management in Zendesk (a ticket management system), for consumers as well.<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\"Paulssons<\/div><\/a>\n\t\t\t\t
customer case<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tPaulssons Fastigheter\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t
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Together with Paulssons Fastigheter, we ensure fast and efficient help for tenants while giving technicians the opportunity to focus on their core tasks. \u201dResponda Group\u2019s fault reporting service<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\"Sodexo<\/div><\/a>\n\t\t\t\t
customer case<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tSodexo\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t
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We help Sodexo manage fault reports. In addition to taking all calls, we also help Sodexo receive and register incoming<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\"Blomsterlandet\"<\/div><\/a>\n\t\t\t\t
customer case<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tBlomsterlandet\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t
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Responda Group creates flexibility and relieves Blomsterlandet's internal customer service by handling incoming inquiries via phone and email. \u201dResponda Group are responsive, flexible, easy to<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\"Story<\/div><\/a>\n\t\t\t\t
customer case<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tStory House Egmont\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t
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Outsourced customer service with a complete solution! Customer service outsourced with us for over 10 years Complete solution with first-line support and BackOffice work Customer service representatives with sales skills About Story House Egmont<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\"Trainplanet<\/div><\/a>\n\t\t\t\t
customer case<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tTrainplanet\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t
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Customer service representative who takes the customer journey all the way! Customer service representative with sales skills Certified competence through our ISO certifications Agents who, through training, have competencies in travel sales About the Trainplanet Platform<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\"Customer<\/div><\/a>\n\t\t\t\t
customer case<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tDeep\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t
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Together with Profundo, we are developing services for donor organizations! Contributing to an overall solution for the membership and fundraising market Experience working in various CRM systems Agents<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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customer case<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tKinto Share\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t
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Tailored customer service solution An all-inclusive customer service concept with first line support Enormous growth for Kinto, where call volumes have increased fivefold since 2019 Employees whose duties are<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\"Bonniers<\/div><\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tBonnier\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t
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Tailored customer service solution Customer service for Sweden's largest book club Tailored chat function H1\u201cs first customer service client! \u201cWe at Bonnier have had our customer service, as well as a good deal of administrative<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\"\"<\/div><\/a>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tVattenfall\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t
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\u2013 Outsourcing makes things more efficient! Vattenfall is a European energy company with approximately 19,000 employees. For more than 100 years, they have electrified<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t

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\"Customer<\/div><\/a>\n\t\t\t\t
customer case<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tWerksta\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t
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\u2013 increases customer satisfaction and ensures good customer service. True to its name, Werksta is a collision repair shop that performs damage repairs. They are specialists in sheet metal,<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Kundcase Vi hj\u00e4lper stora och sm\u00e5 f\u00f6retag och organisationer att leverera kundservice i v\u00e4rldsklass.\u00a0Det har gett oss erfarenhet och kunskap inom en m\u00e4ngd olika branscher och marknader, d\u00e4r vi dagligen levererar\u00a0v\u00e4rdeskapande kundupplevelser och st\u00e4rkta relationer \u00e5t v\u00e5ra uppdragsgivare.\u00a0<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9354","page","type-page","status-publish","hentry"],"yoast_head":"\nKundcase | Responda Group<\/title>\n<meta name=\"description\" content=\"Kundservice - 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