{"id":14834,"date":"2026-02-18T08:48:21","date_gmt":"2026-02-18T08:48:21","guid":{"rendered":"https:\/\/respondagroup.se\/?p=14834"},"modified":"2026-09-09T11:50:16","modified_gmt":"2026-09-09T11:50:16","slug":"tilde-is-launching-a-hybrid-solution","status":"publish","type":"post","link":"https:\/\/respondagroup.se\/en\/lanserar-tilde-en-hybridlosning\/","title":{"rendered":"Responda Group launches Tilde \u2013 a hybrid solution where AI always answers and humans are always close at hand"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"14834\" class=\"elementor elementor-14834\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f047386 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"f047386\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1fce92e exad-glass-effect-no exad-sticky-section-no\" data-id=\"1fce92e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-245461f exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"245461f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tResponda Group lanserar Tilde, en ny AI-receptionist d\u00e4r AI och m\u00e4nsklig service samverkar f\u00f6r att g\u00f6ra kundm\u00f6tet mer tillg\u00e4ngligt, professionellt och effektivt. Med Tilde f\u00e5r f\u00f6retag en receptionist som svarar dygnet runt \u2013 utan k\u00f6er, utan v\u00e4ntan och utan missade samtal \u2013 och som samtidigt vet n\u00e4r det \u00e4r dags att l\u00e4mna \u00f6ver till en m\u00e4nniska.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e42753 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"6e42753\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<blockquote><p>\u2013 Vi tror inte p\u00e5 antingen eller. Den b\u00e4sta kundupplevelsen skapas n\u00e4r teknik och m\u00e4nniskor samarbetar \u2013 och n\u00e4r n\u00e5gon tar ansvar f\u00f6r helheten. Med Tilde f\u00e5r v\u00e5ra kunder snabbhet och tillg\u00e4nglighet i varje samtal, men ocks\u00e5 m\u00e4nsklig n\u00e4rvaro n\u00e4r det verkligen beh\u00f6vs, s\u00e4ger Marcus Lindqvist, VD p\u00e5 Responda Group.<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e59b3aa exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"e59b3aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tTilde \u00e4r utvecklad f\u00f6r att m\u00f6ta kunder med ett lugnt, tydligt och konsekvent bem\u00f6tande oavsett tid p\u00e5 dygnet. Hon gillar struktur och ordning \u2013 och hj\u00e4lper kunder att hamna r\u00e4tt direkt.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3c0c29 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"a3c0c29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<blockquote><p>\u2013 Tilde \u00e4r en ny typ av receptionist och en naturlig del av v\u00e5rt team: alltid tillg\u00e4nglig, alltid v\u00e4nlig och alltid konsekvent. Hon avlastar i de enklare fl\u00f6dena och ser till att varje \u00e4rende tas om hand direkt, forts\u00e4tter Marcus Lindqvist.<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-338876d exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"338876d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>En AI-receptionist som vet n\u00e4r det \u00e4r dags att l\u00e4mna \u00f6ver<\/h4><p>Tilde besvarar inkommande samtal, kopplar vidare och tar meddelanden n\u00e4r personen kunden s\u00f6ker inte \u00e4r tillg\u00e4nglig. Hon gl\u00f6mmer inget, tappar aldrig t\u00e5lamodet och \u00e4r lika n\u00e4rvarande klockan 03.00 som mitt i rusningstid.<\/p><p><br \/>Det som skiljer Tilde fr\u00e5n en frist\u00e5ende AI-funktion \u00e4r att hon aldrig st\u00e5r ensam. N\u00e4r ett \u00e4rende kr\u00e4ver mer \u00e4n struktur och snabbhet l\u00e4mnar hon \u00f6ver till Responda Groups medarbetare \u2013 med empati, omd\u00f6me och flexibilitet. Kunden som ringer in ska alltid ha m\u00f6jlighet att f\u00e5 prata med en m\u00e4nniska.<br \/><br \/><\/p><p>L\u00f6sningen fungerar oavsett v\u00e4xelleverant\u00f6r och kan \u00e4ven levereras till f\u00f6retag utan befintlig v\u00e4xel. Genom integrationer skapas en s\u00f6ml\u00f6s upplevelse \u00e4ven i mer komplexa organisationer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c108c83 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"c108c83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Personligt f\u00f6r kunden \u2013 tryggt f\u00f6r verksamheten<\/h4><p><br \/>Resultatet \u00e4r en kundupplevelse som k\u00e4nns personlig, tillg\u00e4nglig och professionell, samtidigt som verksamheten f\u00e5r j\u00e4mnare belastning och b\u00e4ttre kontroll \u00f6ver serviceleveransen.<br \/>Tilde \u00e4r inte en frist\u00e5ende AI-funktion. Hon \u00e4r en del av en helhet d\u00e4r n\u00e5gon alltid tar ansvar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddcd494 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"ddcd494\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<blockquote><p>\u2013 F\u00f6r oss handlar det inte bara om att svara p\u00e5 samtal. Det handlar om att s\u00e4kerst\u00e4lla att varje kund blir omh\u00e4ndertagen p\u00e5 r\u00e4tt s\u00e4tt \u2013 oavsett om det \u00e4r AI eller en m\u00e4nniska som svarar f\u00f6rst, s\u00e4ger Marcus Lindqvist.<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e551ac exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"3e551ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Om Responda Group<\/h4>\nResponda Group din ledande akt\u00f6r av AI driven kundupplevelse, alltid med m\u00e4nsklig n\u00e4rvaro. Med smart teknik och engagerade medarbetare hj\u00e4lper vi \u00f6ver 2 100 f\u00f6retag, fr\u00e5n sm\u00e5 verksamheter till stora organisationer, att skapa h\u00f6gre tillg\u00e4nglighet och b\u00e4ttre kvalitet i varje kundkontakt.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01bb4d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"01bb4d2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fd9e9b9 exad-glass-effect-no exad-sticky-section-no\" data-id=\"fd9e9b9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49afc26 elementor-share-buttons--skin-flat elementor-grid-mobile-1 elementor-share-buttons--view-icon elementor-share-buttons--shape-circle elementor-share-buttons--color-custom elementor-grid-0 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-share-buttons\" data-id=\"49afc26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Dela p\u00e5 linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_print\" role=\"button\" tabindex=\"0\" aria-label=\"Dela p\u00e5 print\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-print\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Dela p\u00e5 email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c5c579 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"9c5c579\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cce561c exad-glass-effect-no exad-sticky-section-no\" data-id=\"cce561c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d2b169e elementor-align-center exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-button\" data-id=\"d2b169e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/respondagroup.se\/ai-receptionist\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">L\u00e4s mer om Tilde<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7bfa2c4 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"7bfa2c4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae047a6 exad-glass-effect-no exad-sticky-section-no\" data-id=\"ae047a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5454da5 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-menu-anchor\" data-id=\"5454da5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"kontakt\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef24e1d exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"ef24e1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kontakta oss<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d2913d3 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"d2913d3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fb738e0 exad-glass-effect-no exad-sticky-section-no\" data-id=\"fb738e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e845d0 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-html\" data-id=\"9e845d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--\r\n  ===========================================================================\r\n  RESPONDA GROUP \u2013 LEADFORMUL\u00c4R\r\n  ===========================================================================\r\n  Klistra in HELA detta inneh\u00e5ll i en Elementor \"HTML\"-widget d\u00e4r formul\u00e4ret\r\n  ska visas p\u00e5 sidan.\r\n\r\n  Formul\u00e4ret \u00e4r kopplat och beh\u00f6ver ingen konfiguration. Det postar till\r\n  WordPress p\u00e5 samma dom\u00e4n, och WordPress skickar vidare till Responda Core.\r\n\r\n  VARF\u00d6R INTE DIREKT TILL CORE:\r\n  En webbl\u00e4sare kan inte h\u00e5lla en hemlighet. Postade formul\u00e4ret direkt till\r\n  Core skulle API-nyckeln ligga i sidans k\u00e4llkod, l\u00e4sbar f\u00f6r alla som \u00f6ppnar\r\n  den. Nyckeln bor i st\u00e4llet p\u00e5 servern, i wp-config.php, och l\u00e4mnar aldrig\r\n  WordPress.\r\n\r\n  KR\u00c4VER: mu-pluginet \"Core Lead Bridge\" version 1.4.0 eller senare.\r\n  ===========================================================================\r\n-->\r\n\r\n<div class=\"rg-lead-form-wrapper\">\r\n  <form id=\"rg-lead-form\" novalidate>\r\n\r\n    <div class=\"rg-field-row\">\r\n      <div class=\"rg-field\">\r\n        <label for=\"rg-fornamn\">F\u00f6rnamn <span class=\"rg-required\">*<\/span><\/label>\r\n        <input type=\"text\" id=\"rg-fornamn\" name=\"fornamn\" autocomplete=\"given-name\" required>\r\n        <span class=\"rg-error-text\" data-error-for=\"rg-fornamn\">Fyll i f\u00f6rnamn.<\/span>\r\n      <\/div>\r\n      <div class=\"rg-field\">\r\n        <label for=\"rg-efternamn\">Efternamn <span class=\"rg-required\">*<\/span><\/label>\r\n        <input type=\"text\" id=\"rg-efternamn\" name=\"efternamn\" autocomplete=\"family-name\" required>\r\n        <span class=\"rg-error-text\" data-error-for=\"rg-efternamn\">Fyll i efternamn.<\/span>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"rg-field-row\">\r\n      <div class=\"rg-field\">\r\n        <label for=\"rg-epost\">E-post <span class=\"rg-required\">*<\/span><\/label>\r\n        <input type=\"email\" id=\"rg-epost\" name=\"epost\" autocomplete=\"email\" required>\r\n        <span class=\"rg-error-text\" data-error-for=\"rg-epost\">Ange en giltig e-postadress.<\/span>\r\n      <\/div>\r\n      <div class=\"rg-field\">\r\n        <label for=\"rg-telefon\">Telefonnummer<\/label>\r\n        <input type=\"tel\" id=\"rg-telefon\" name=\"telefon\" autocomplete=\"tel\">\r\n        <span class=\"rg-error-text\" data-error-for=\"rg-telefon\">Ange ett giltigt telefonnummer.<\/span>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"rg-field\">\r\n      <label for=\"rg-foretag\">F\u00f6retag<\/label>\r\n      <input type=\"text\" id=\"rg-foretag\" name=\"foretag\" autocomplete=\"organization\">\r\n    <\/div>\r\n\r\n    <!--\r\n      Vad \u00e4rendet g\u00e4ller. Valet blir leadets typ i Core och styr vem som f\u00e5r\r\n      det p\u00e5 sitt bord. V\u00e4ljer bes\u00f6karen \"\u00d6vrigt\" klassar Core sj\u00e4lv.\r\n    -->\r\n    <div class=\"rg-field\">\r\n      <label for=\"rg-arende\">Vad g\u00e4ller ditt \u00e4rende?<\/label>\r\n      <select id=\"rg-arende\" name=\"arende\">\r\n        <option value=\"\">V\u00e4lj\u2026<\/option>\r\n        <option value=\"Offert eller pris\">Offert eller pris \u2013 jag \u00e4r inte kund \u00e4n<\/option>\r\n        <option value=\"Order eller \u00e4ndring av tj\u00e4nst\">Order eller \u00e4ndring av tj\u00e4nst<\/option>\r\n        <option value=\"Support eller felanm\u00e4lan\">Support eller felanm\u00e4lan<\/option>\r\n        <option value=\"\u00d6vrigt\">\u00d6vrigt<\/option>\r\n      <\/select>\r\n    <\/div>\r\n\r\n    <div class=\"rg-field\">\r\n      <label for=\"rg-meddelande\">Meddelande<\/label>\r\n      <textarea id=\"rg-meddelande\" name=\"meddelande\" rows=\"4\" placeholder=\"Ber\u00e4tta kort vad du vill ha hj\u00e4lp med\"><\/textarea>\r\n    <\/div>\r\n\r\n    <div class=\"rg-field rg-consent-field\">\r\n      <input type=\"checkbox\" id=\"rg-consent\" name=\"consent\" required>\r\n      <label for=\"rg-consent\" class=\"rg-consent-label\">\r\n        Ja, jag godk\u00e4nner att Responda Group hanterar mina uppgifter enligt deras\r\n        <a href=\"https:\/\/respondagroup.se\/allmanna-villkor\/\" target=\"_blank\" rel=\"noopener\">Allm\u00e4nna villkor<\/a>\r\n        och dataskyddsf\u00f6rordningen GDPR <span class=\"rg-required\">*<\/span>\r\n      <\/label>\r\n      <span class=\"rg-error-text\" data-error-for=\"rg-consent\">Du m\u00e5ste godk\u00e4nna villkoren f\u00f6r att skicka formul\u00e4ret.<\/span>\r\n    <\/div>\r\n\r\n    <!--\r\n      Frivillig ruta f\u00f6r utskick. Den h\u00e4r \u2014 och bara den h\u00e4r \u2014 bokf\u00f6rs som\r\n      marknadsf\u00f6ringssamtycke i Core. Villkorsrutan ovan g\u00f6r det inte, f\u00f6r den\r\n      s\u00e4ger inget om att personen vill f\u00e5 utskick.\r\n\r\n      Vill ni inte fr\u00e5ga om utskick alls: ta bort hela det h\u00e4r blocket.\r\n      Ta INTE bort det och r\u00e4kna villkorsrutan som ett ja i st\u00e4llet.\r\n    -->\r\n    <div class=\"rg-field rg-consent-field\">\r\n      <input type=\"checkbox\" id=\"rg-nyhetsbrev\" name=\"nyhetsbrev\">\r\n      <label for=\"rg-nyhetsbrev\" class=\"rg-consent-label\">\r\n        Ja, jag vill g\u00e4rna f\u00e5 nyheter och erbjudanden fr\u00e5n Responda Group via e-post.\r\n        Du kan avregistrera dig n\u00e4r du vill.\r\n      <\/label>\r\n    <\/div>\r\n\r\n    <!--\r\n      Honungsf\u00e4llan. Dold f\u00f6r m\u00e4nniskor, men robotar fyller i allt de hittar.\r\n      Ett inskick med n\u00e5got i f\u00e4ltet kastas. F\u00e4ltet ligger utanf\u00f6r synf\u00e4ltet\r\n      i st\u00e4llet f\u00f6r display:none, eftersom en del robotar hoppar \u00f6ver det som\r\n      \u00e4r g\u00f6mt med display.\r\n    -->\r\n    <div aria-hidden=\"true\" style=\"position:absolute;left:-9999px;top:auto;width:1px;height:1px;overflow:hidden\">\r\n      <label for=\"rg-kontrollfalt\">L\u00e4mna tomt<\/label>\r\n      <input type=\"text\" id=\"rg-kontrollfalt\" name=\"rg_kontrollfalt\" tabindex=\"-1\" autocomplete=\"off\">\r\n    <\/div>\r\n\r\n    <button type=\"submit\" class=\"rg-submit-btn\">\r\n      <span class=\"rg-btn-label\">Skicka<\/span>\r\n      <span class=\"rg-btn-spinner\" aria-hidden=\"true\"><\/span>\r\n    <\/button>\r\n\r\n    <div class=\"rg-form-message\" role=\"status\" aria-live=\"polite\"><\/div>\r\n\r\n  <\/form>\r\n<\/div>\r\n\r\n<style>\r\n  .rg-lead-form-wrapper {\r\n    --rg-dark: #004650;\r\n    --rg-navy: #042433;\r\n    --rg-accent: #E14113;\r\n    --rg-blue: #156082;\r\n    --rg-light: #D2DEEF;\r\n    --rg-error: #C22A11;\r\n\r\n    max-width: 640px;\r\n    margin: 0 auto;\r\n    font-family: 'Montserrat', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;\r\n    color: var(--rg-navy);\r\n    box-sizing: border-box;\r\n  }\r\n\r\n  .rg-lead-form-wrapper * {\r\n    box-sizing: border-box;\r\n  }\r\n\r\n  .rg-lead-form-wrapper form {\r\n    display: flex;\r\n    flex-direction: column;\r\n    gap: 20px;\r\n    background: #ffffff;\r\n    border: 1px solid var(--rg-light);\r\n    border-radius: 12px;\r\n    padding: 32px;\r\n  }\r\n\r\n  .rg-field-row {\r\n    display: grid;\r\n    grid-template-columns: 1fr 1fr;\r\n    gap: 20px;\r\n  }\r\n\r\n  .rg-field {\r\n    display: flex;\r\n    flex-direction: column;\r\n    gap: 6px;\r\n  }\r\n\r\n  .rg-field label {\r\n    font-size: 14px;\r\n    font-weight: 600;\r\n    color: var(--rg-dark);\r\n  }\r\n\r\n  .rg-required {\r\n    color: var(--rg-accent);\r\n  }\r\n\r\n  .rg-field input[type=\"text\"],\r\n  .rg-field input[type=\"email\"],\r\n  .rg-field input[type=\"tel\"],\r\n  .rg-field select,\r\n  .rg-field textarea {\r\n    font-family: inherit;\r\n    font-size: 15px;\r\n    padding: 11px 14px;\r\n    border: 1px solid #C7D3E0;\r\n    border-radius: 8px;\r\n    color: var(--rg-navy);\r\n    background: #ffffff;\r\n    transition: border-color 0.15s ease, box-shadow 0.15s ease;\r\n  }\r\n\r\n  .rg-field textarea {\r\n    resize: vertical;\r\n    min-height: 90px;\r\n  }\r\n\r\n  .rg-field input:focus-visible,\r\n  .rg-field select:focus-visible,\r\n  .rg-field textarea:focus-visible {\r\n    outline: none;\r\n    border-color: var(--rg-blue);\r\n    box-shadow: 0 0 0 3px rgba(21, 96, 130, 0.15);\r\n  }\r\n\r\n  .rg-field input:invalid.rg-touched,\r\n  .rg-field textarea:invalid.rg-touched {\r\n    border-color: var(--rg-error);\r\n  }\r\n\r\n  .rg-error-text {\r\n    display: none;\r\n    font-size: 13px;\r\n    color: var(--rg-error);\r\n  }\r\n\r\n  .rg-field.rg-invalid .rg-error-text {\r\n    display: block;\r\n  }\r\n\r\n  .rg-consent-field {\r\n    flex-direction: row;\r\n    align-items: flex-start;\r\n    gap: 10px;\r\n    padding-top: 4px;\r\n  }\r\n\r\n  .rg-consent-field input[type=\"checkbox\"] {\r\n    margin-top: 3px;\r\n    width: 18px;\r\n    height: 18px;\r\n    min-width: 18px;\r\n    accent-color: var(--rg-dark);\r\n    cursor: pointer;\r\n  }\r\n\r\n  .rg-consent-label {\r\n    font-size: 14px;\r\n    line-height: 1.5;\r\n    color: var(--rg-navy);\r\n    font-weight: 400;\r\n    cursor: pointer;\r\n  }\r\n\r\n  .rg-consent-label a {\r\n    color: var(--rg-blue);\r\n    text-decoration: underline;\r\n  }\r\n\r\n  .rg-consent-field .rg-error-text {\r\n    margin-left: 28px;\r\n  }\r\n\r\n  .rg-submit-btn {\r\n    display: inline-flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    gap: 10px;\r\n    font-family: inherit;\r\n    font-size: 15px;\r\n    font-weight: 600;\r\n    color: #ffffff;\r\n    background: var(--rg-accent);\r\n    border: none;\r\n    border-radius: 8px;\r\n    padding: 13px 24px;\r\n    cursor: pointer;\r\n    transition: background 0.15s ease, opacity 0.15s ease;\r\n    align-self: flex-start;\r\n  }\r\n\r\n  .rg-submit-btn:hover {\r\n    background: #C6390F;\r\n  }\r\n\r\n  .rg-submit-btn:focus-visible {\r\n    outline: 3px solid var(--rg-blue);\r\n    outline-offset: 2px;\r\n  }\r\n\r\n  .rg-submit-btn:disabled {\r\n    opacity: 0.6;\r\n    cursor: not-allowed;\r\n  }\r\n\r\n  .rg-btn-spinner {\r\n    display: none;\r\n    width: 14px;\r\n    height: 14px;\r\n    border: 2px solid rgba(255, 255, 255, 0.5);\r\n    border-top-color: #ffffff;\r\n    border-radius: 50%;\r\n  }\r\n\r\n  .rg-submit-btn.rg-loading .rg-btn-spinner {\r\n    display: inline-block;\r\n    animation: rg-spin 0.7s linear infinite;\r\n  }\r\n\r\n  @keyframes rg-spin {\r\n    to { transform: rotate(360deg); }\r\n  }\r\n\r\n  .rg-form-message {\r\n    font-size: 14px;\r\n    line-height: 1.5;\r\n    padding: 12px 14px;\r\n    border-radius: 8px;\r\n    display: none;\r\n  }\r\n\r\n  .rg-form-message.rg-visible {\r\n    display: block;\r\n  }\r\n\r\n  .rg-form-message.rg-success {\r\n    background: var(--rg-light);\r\n    color: var(--rg-dark);\r\n  }\r\n\r\n  .rg-form-message.rg-error {\r\n    background: #FBE4DE;\r\n    color: var(--rg-error);\r\n  }\r\n\r\n  @media (max-width: 560px) {\r\n    .rg-lead-form-wrapper form {\r\n      padding: 24px 20px;\r\n    }\r\n    .rg-field-row {\r\n      grid-template-columns: 1fr;\r\n      gap: 20px;\r\n    }\r\n  }\r\n<\/style>\r\n\r\n<script>\r\n(function () {\r\n  \/\/ ---------------------------------------------------------------------\r\n  \/\/ KONFIGURATION\r\n  \/\/ ---------------------------------------------------------------------\r\n  \/\/ Relativ adress p\u00e5 samma dom\u00e4n. Inga korsdom\u00e4nregler att kringg\u00e5, och\r\n  \/\/ ingen hemlighet i sidans k\u00e4llkod \u2014 WordPress l\u00e4gger till API-nyckeln\r\n  \/\/ p\u00e5 serversidan innan leadet g\u00e5r vidare till Core.\r\n  var LEAD_SUBMIT_ENDPOINT = '\/wp-json\/core-lead-bridge\/v1\/lead';\r\n\r\n  var form = document.getElementById('rg-lead-form');\r\n  var messageBox = form.querySelector('.rg-form-message');\r\n  var submitBtn = form.querySelector('.rg-submit-btn');\r\n\r\n  \/\/ N\u00e4r sidan \u00f6ppnades. Ett formul\u00e4r som skickas inom tv\u00e5 sekunder \u00e4r ifyllt\r\n  \/\/ av ett skript, inte av en m\u00e4nniska.\r\n  var oppnadVid = Date.now();\r\n\r\n  \/\/ ---------------------------------------------------------------------\r\n  \/\/ TRAFIKK\u00c4LLA (var bes\u00f6karen kom ifr\u00e5n innan hen landade p\u00e5 sajten)\r\n  \/\/ ---------------------------------------------------------------------\r\n  \/\/ F\u00e5ngas en g\u00e5ng per webbl\u00e4sarsession (sessionStorage) p\u00e5 den F\u00d6RSTA\r\n  \/\/ sidan bes\u00f6karen landar p\u00e5, s\u00e5 att k\u00e4llan (Google, annons, etc.)\r\n  \/\/ inte skrivs \u00f6ver om personen klickar runt p\u00e5 flera sidor p\u00e5 sajten\r\n  \/\/ innan hen fyller i formul\u00e4ret. Nollst\u00e4lls n\u00e4r fliken\/sessionen\r\n  \/\/ st\u00e4ngs \u2014 vill du sp\u00e5ra k\u00e4lla \u00f6ver flera separata bes\u00f6k (dagar)\r\n  \/\/ ist\u00e4llet f\u00f6r samma session, s\u00e4g till, d\u00e5 byter vi till en cookie\r\n  \/\/ med l\u00e4ngre livstid.\r\n  \/\/\r\n  \/\/ gclid f\u00e5ngas separat fr\u00e5n UTM-parametrarna: Google Ads s\u00e4tter gclid\r\n  \/\/ automatiskt p\u00e5 klick fr\u00e5n annonser, oavsett om l\u00e4nken \u00e4ven \u00e4r\r\n  \/\/ UTM-taggad eller inte. Den ger ett tillf\u00f6rlitligt s\u00e4tt att avg\u00f6ra\r\n  \/\/ \"kom detta lead fr\u00e5n en Google-annons?\" i GTM, oberoende av om\r\n  \/\/ UTM-taggning missats p\u00e5 n\u00e5gon annonsl\u00e4nk.\r\n  function rgGetFirstTouchAttribution() {\r\n    var STORAGE_KEY = 'rg_lead_first_touch';\r\n    try {\r\n      var existing = sessionStorage.getItem(STORAGE_KEY);\r\n      if (existing) return JSON.parse(existing);\r\n    } catch (e) {}\r\n\r\n    var params = new URLSearchParams(window.location.search);\r\n    var data = {\r\n      hanvisande_url: document.referrer || '',\r\n      utm_source: params.get('utm_source') || '',\r\n      utm_medium: params.get('utm_medium') || '',\r\n      utm_campaign: params.get('utm_campaign') || '',\r\n      utm_term: params.get('utm_term') || '',\r\n      utm_content: params.get('utm_content') || '',\r\n      gclid: params.get('gclid') || ''\r\n    };\r\n\r\n    try { sessionStorage.setItem(STORAGE_KEY, JSON.stringify(data)); } catch (e) {}\r\n    return data;\r\n  }\r\n\r\n  var rgFirstTouch = rgGetFirstTouchAttribution();\r\n\r\n  function showMessage(text, type) {\r\n    messageBox.textContent = text;\r\n    messageBox.className = 'rg-form-message rg-visible rg-' + type;\r\n  }\r\n\r\n  function setFieldError(fieldEl, hasError) {\r\n    var wrapper = fieldEl.closest('.rg-field');\r\n    if (!wrapper) return;\r\n    wrapper.classList.toggle('rg-invalid', hasError);\r\n    fieldEl.classList.add('rg-touched');\r\n  }\r\n\r\n  function validate() {\r\n    var valid = true;\r\n    ['rg-fornamn', 'rg-efternamn', 'rg-epost', 'rg-consent'].forEach(function (id) {\r\n      var el = document.getElementById(id);\r\n      var ok = el.type === 'checkbox' ? el.checked : el.value.trim() !== '';\r\n      if (el.type === 'email' && ok) {\r\n        ok = \/^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$\/.test(el.value.trim());\r\n      }\r\n      setFieldError(el, !ok);\r\n      if (!ok) valid = false;\r\n    });\r\n\r\n    var phone = document.getElementById('rg-telefon');\r\n    if (phone.value.trim() !== '') {\r\n      var phoneOk = \/^[0-9+()\\s-]{6,20}$\/.test(phone.value.trim());\r\n      setFieldError(phone, !phoneOk);\r\n      if (!phoneOk) valid = false;\r\n    }\r\n\r\n    return valid;\r\n  }\r\n\r\n  form.addEventListener('submit', function (e) {\r\n    e.preventDefault();\r\n\r\n    if (!validate()) {\r\n      showMessage('Kontrollera de markerade f\u00e4lten och f\u00f6rs\u00f6k igen.', 'error');\r\n      return;\r\n    }\r\n\r\n    var payload = {\r\n      fornamn: document.getElementById('rg-fornamn').value.trim(),\r\n      efternamn: document.getElementById('rg-efternamn').value.trim(),\r\n      epost: document.getElementById('rg-epost').value.trim(),\r\n      telefon: document.getElementById('rg-telefon').value.trim(),\r\n      foretag: document.getElementById('rg-foretag').value.trim(),\r\n      arende: document.getElementById('rg-arende').value,\r\n      meddelande: document.getElementById('rg-meddelande').value.trim(),\r\n      \/\/ Godk\u00e4nnande av villkoren. Noteras p\u00e5 leadet i Core, men ger ingen\r\n      \/\/ r\u00e4tt att skicka marknadsf\u00f6ring \u2014 det \u00e4r en annan fr\u00e5ga.\r\n      consent: document.getElementById('rg-consent').checked,\r\n      \/\/ Ja till utskick. Det h\u00e4r \u00e4r rutan som bokf\u00f6rs som\r\n      \/\/ marknadsf\u00f6ringssamtycke, med datum och k\u00e4lla.\r\n      nyhetsbrev: document.getElementById('rg-nyhetsbrev').checked,\r\n      kalla: 'webbplats-leadformular',\r\n      sida_url: window.location.href,\r\n      sida_titel: document.title,\r\n      hanvisande_url: rgFirstTouch.hanvisande_url,\r\n      utm_source: rgFirstTouch.utm_source,\r\n      utm_medium: rgFirstTouch.utm_medium,\r\n      utm_campaign: rgFirstTouch.utm_campaign,\r\n      utm_term: rgFirstTouch.utm_term,\r\n      utm_content: rgFirstTouch.utm_content,\r\n      gclid: rgFirstTouch.gclid,\r\n      rg_kontrollfalt: document.getElementById('rg-kontrollfalt').value,\r\n      rg_oppnad: oppnadVid\r\n    };\r\n\r\n    submitBtn.disabled = true;\r\n    submitBtn.classList.add('rg-loading');\r\n\r\n    fetch(LEAD_SUBMIT_ENDPOINT, {\r\n      method: 'POST',\r\n      headers: { 'Content-Type': 'application\/json' },\r\n      body: JSON.stringify(payload)\r\n    })\r\n      .then(function (res) {\r\n        if (!res.ok) throw new Error('Request failed: ' + res.status);\r\n\r\n        \/\/ ---------------------------------------------------------------\r\n        \/\/ GTM: signalera lyckat lead till dataLayer.\r\n        \/\/ H\u00e4ndelsenamnet 'generate_lead' \u00e4r GA4:s\/Google Ads rekommenderade\r\n        \/\/ namn f\u00f6r leadformul\u00e4r. utm_*\/gclid f\u00f6ljer med s\u00e5 att GTM kan\r\n        \/\/ avg\u00f6ra i triggers\/variabler om leadet kom fr\u00e5n en Google-annons.\r\n        \/\/ ---------------------------------------------------------------\r\n        window.dataLayer = window.dataLayer || [];\r\n        window.dataLayer.push({\r\n          event: 'generate_lead',\r\n          form_name: 'leadformular',\r\n          utm_source: rgFirstTouch.utm_source,\r\n          utm_medium: rgFirstTouch.utm_medium,\r\n          utm_campaign: rgFirstTouch.utm_campaign,\r\n          gclid: rgFirstTouch.gclid\r\n        });\r\n\r\n        showMessage('Tack! Vi har tagit emot din f\u00f6rfr\u00e5gan och \u00e5terkommer s\u00e5 snart vi kan.', 'success');\r\n        form.reset();\r\n      })\r\n      .catch(function (err) {\r\n        console.error('[rg-lead-form] Inskick misslyckades:', err);\r\n        showMessage('N\u00e5got gick fel n\u00e4r formul\u00e4ret skickades. 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Med Tilde f\u00e5r f\u00f6retag en receptionist som svarar dygnet runt \u2013 utan k\u00f6er, utan v\u00e4ntan och utan missade samtal \u2013 och som samtidigt vet n\u00e4r det \u00e4r dags att l\u00e4mna \u00f6ver till en &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/respondagroup.se\/en\/lanserar-tilde-en-hybridlosning\/\"> <span class=\"screen-reader-text\">Responda Group launches Tilde \u2013 a hybrid solution where AI always answers and humans are always close at hand<\/span> Read More &raquo;<\/a><\/p>","protected":false},"author":4,"featured_media":14260,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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