{"id":8741,"date":"2022-12-16T13:33:40","date_gmt":"2022-12-16T13:33:40","guid":{"rendered":"https:\/\/respondagroup.se\/?p=8741"},"modified":"2025-12-08T08:21:40","modified_gmt":"2025-12-08T08:21:40","slug":"7-tips-for-how-to-create-a-great-customer-meeting","status":"publish","type":"post","link":"https:\/\/respondagroup.se\/en\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/","title":{"rendered":"7 tips on how to create a great client meeting"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8741\" class=\"elementor elementor-8741\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74a5ba4 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"74a5ba4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4ceb696 exad-glass-effect-no exad-sticky-section-no\" data-id=\"4ceb696\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cbfe66c exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"cbfe66c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW132124657 BCX9\" lang=\"SV-SE\" xml:lang=\"SV-SE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW132124657 BCX9\">Customer<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">the response should <\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">be experienced in the same way<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\"> regardless of whether <\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">you met<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">r<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\"> people live<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\"> or if<\/span><\/span><span class=\"TextRun SCXW132124657 BCX9\" lang=\"SV-SE\" xml:lang=\"SV-SE\" data-contrast=\"auto\"> <span class=\"NormalTextRun SCXW132124657 BCX9\">that<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\"> takes place by telephone or digitally via chat or <\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">email<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">. In order for the customer to experience <\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">customer service and the treatment received<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\"> similarly, there are a few things that you can keep in mind<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">. This will be e.g.<\/span><\/span><span class=\"TextRun SCXW132124657 BCX9\" lang=\"SV-SE\" xml:lang=\"SV-SE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW132124657 BCX9\">very important <\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">i <\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">the digital ones<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\"> client meeting<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">them<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">, where d<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">you might just have<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\">r<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\"> voice<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\"> or the keyboard<\/span><span class=\"NormalTextRun SCXW132124657 BCX9\"> sum total.<\/span><\/span><span class=\"EOP SCXW132124657 BCX9\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67906fd elementor-icon-list--layout-traditional elementor-list-item-link-full_width exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-icon-list\" data-id=\"67906fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"feather icon-chevrons-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Be active in the dialogue \u2013 Create dialogue strategies, based on various matters and channels, so you can ensure that you are able to be helpful by steering the dialogue and acknowledging the customer.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"feather icon-chevrons-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Be objective \u2013 Do not impose your own judgement on the customer\u2019s issue; instead, confirm that you have understood their situation by summarising it and asking whether you have understood it correctly. This will prevent any unnecessary misunderstandings and enable you to help the customer. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"feather icon-chevrons-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Show empathy \u2013 Show empathy towards the person who is contacting you. You can show empathy and acknowledge the customer by using phrases such as \u201cI understand\u201d or \u201cI hear what you\u2019re saying\u201d. This helps to build trust and makes the customer feel that you are listening to them.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"feather icon-chevrons-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Take responsibility \u2013 By speaking in the first person rather than saying that someone else will do it, you show that you are taking responsibility for what the customer needs help with. For example: \u201cI\u2019ll sort this out\u201d, \u201cI\u2019ll ring you\u201d or \u201cI\u2019ll make sure customer support gets back to you\u201d. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"feather icon-chevrons-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Focus on the solution and stay positive \u2013 Focus on how the problem can be solved, rather than on what has gone wrong or isn\u2019t working.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"feather icon-chevrons-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Be well prepared \u2013 Be well prepared even when you\u2019re asked a question you don\u2019t know the answer to. Have a phrase ready, such as \u201dThat\u2019s a good question; I\u2019ll look into it\u201d or \u201dThank you for letting me know; I\u2019ll make sure the person in charge is informed\u201d. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"feather icon-chevrons-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Find out if the customer is satisfied with the solution - Always end the call, chat or email by asking if the issue is resolved and if there is anything else you can help with. For example, by asking \u201cIs there anything else I can help you with?\u201d. This opens up for feedback and gives you an opportunity to improve. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2729c457 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"2729c457\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6002722a exad-glass-effect-no exad-sticky-section-no\" data-id=\"6002722a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d8963ba elementor-share-buttons--skin-flat elementor-grid-mobile-1 elementor-share-buttons--view-icon elementor-share-buttons--shape-circle elementor-share-buttons--color-custom elementor-grid-0 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-share-buttons\" data-id=\"2d8963ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on Facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on LinkedIn\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_print\" role=\"button\" tabindex=\"0\" aria-label=\"Share the print\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-print\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Share by email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-40abb4f4 exad-glass-effect-no exad-sticky-section-no\" data-id=\"40abb4f4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b17a833 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"b17a833\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-270e9eb2 exad-glass-effect-no exad-sticky-section-no\" data-id=\"270e9eb2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7abc08d7 exad-glass-effect-no exad-sticky-section-no\" data-id=\"7abc08d7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Kundbem\u00f6tandet ska upplevas p\u00e5 samma s\u00e4tt oavsett om du tr\u00e4ffar personen live eller om det sker via telefon eller digitalt via chatt eller mail. F\u00f6r att kunden ska uppleva kundservice och bem\u00f6tandet p\u00e5 samma s\u00e4tt s\u00e5 finns det n\u00e5gra saker som du kan t\u00e4nka p\u00e5. Detta blir extra viktigt i de digitala kundm\u00f6tena, d\u00e4r du &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/respondagroup.se\/en\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/\"> <span class=\"screen-reader-text\">7 tips on how to create a great client meeting<\/span> Read More &raquo;<\/a><\/p>","protected":false},"author":4,"featured_media":8749,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[62,65],"tags":[],"class_list":["post-8741","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guide","category-kundupplevelse"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>S\u00e5 skapar du bra kundm\u00f6te | Responda Group<\/title>\n<meta name=\"description\" content=\"Vi \u00e4r experter p\u00e5 kundservice. H\u00e4r \u00e4r sju tips p\u00e5 hur du skapar ett bra kundm\u00f6te oavsett vilken kanal du v\u00e4ljer.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/respondagroup.se\/en\/7-tips-for-how-to-create-a-great-customer-meeting\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"S\u00e5 skapar du bra kundm\u00f6te | Responda Group\" \/>\n<meta property=\"og:description\" content=\"Vi \u00e4r experter p\u00e5 kundservice. H\u00e4r \u00e4r sju tips p\u00e5 hur du skapar ett bra kundm\u00f6te oavsett vilken kanal du v\u00e4ljer.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/respondagroup.se\/en\/7-tips-for-how-to-create-a-great-customer-meeting\/\" \/>\n<meta property=\"og:site_name\" content=\"Responda Group\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/sv-se.facebook.com\/KalixTele24\" \/>\n<meta property=\"article:published_time\" content=\"2022-12-16T13:33:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-08T08:21:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/respondagroup.se\/wp-content\/uploads\/2022\/12\/Skapa-bra-kundmoten.png\" \/>\n\t<meta property=\"og:image:width\" content=\"945\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Ida B\u00e4ckstr\u00f6m\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ida B\u00e4ckstr\u00f6m\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/respondagroup.se\\\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/respondagroup.se\\\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\\\/\"},\"author\":{\"name\":\"Ida B\u00e4ckstr\u00f6m\",\"@id\":\"https:\\\/\\\/respondagroup.se\\\/#\\\/schema\\\/person\\\/747bf54b773b800d1e8c59a981b6a764\"},\"headline\":\"7 tips p\u00e5 hur du skapar ett bra kundm\u00f6te\",\"datePublished\":\"2022-12-16T13:33:40+00:00\",\"dateModified\":\"2025-12-08T08:21:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/respondagroup.se\\\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\\\/\"},\"wordCount\":449,\"publisher\":{\"@id\":\"https:\\\/\\\/respondagroup.se\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/respondagroup.se\\\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/respondagroup.se\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Skapa-bra-kundmoten.png\",\"articleSection\":[\"Guide\",\"kundupplevelse\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/respondagroup.se\\\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\\\/\",\"url\":\"https:\\\/\\\/respondagroup.se\\\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\\\/\",\"name\":\"S\u00e5 skapar du bra kundm\u00f6te | Responda Group\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/respondagroup.se\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/respondagroup.se\\\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/respondagroup.se\\\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/respondagroup.se\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Skapa-bra-kundmoten.png\",\"datePublished\":\"2022-12-16T13:33:40+00:00\",\"dateModified\":\"2025-12-08T08:21:40+00:00\",\"description\":\"Vi \u00e4r experter p\u00e5 kundservice. H\u00e4r \u00e4r sju tips p\u00e5 hur du skapar ett bra kundm\u00f6te oavsett vilken kanal du v\u00e4ljer.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/respondagroup.se\\\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/respondagroup.se\\\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/respondagroup.se\\\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\\\/#primaryimage\",\"url\":\"https:\\\/\\\/respondagroup.se\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Skapa-bra-kundmoten.png\",\"contentUrl\":\"https:\\\/\\\/respondagroup.se\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Skapa-bra-kundmoten.png\",\"width\":945,\"height\":630,\"caption\":\"Skapa bra kundmoten\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/respondagroup.se\\\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hem\",\"item\":\"https:\\\/\\\/respondagroup.se\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Guide\",\"item\":\"https:\\\/\\\/respondagroup.se\\\/category\\\/guide\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"7 tips p\u00e5 hur du skapar ett bra kundm\u00f6te\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/respondagroup.se\\\/#website\",\"url\":\"https:\\\/\\\/respondagroup.se\\\/\",\"name\":\"Responda Group\",\"description\":\"Svarsservice och kundservice\",\"publisher\":{\"@id\":\"https:\\\/\\\/respondagroup.se\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/respondagroup.se\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/respondagroup.se\\\/#organization\",\"name\":\"Responda Group\",\"url\":\"https:\\\/\\\/respondagroup.se\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/respondagroup.se\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/respondagroup.se\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/Bla_orange_svart.png\",\"contentUrl\":\"https:\\\/\\\/respondagroup.se\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/Bla_orange_svart.png\",\"width\":200,\"height\":64,\"caption\":\"Responda Group\"},\"image\":{\"@id\":\"https:\\\/\\\/respondagroup.se\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/sv-se.facebook.com\\\/KalixTele24\",\"https:\\\/\\\/se.linkedin.com\\\/company\\\/responda-group-ab\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/respondagroup.se\\\/#\\\/schema\\\/person\\\/747bf54b773b800d1e8c59a981b6a764\",\"name\":\"Ida B\u00e4ckstr\u00f6m\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0af247e4bb52e1eb69e13897c246787b9e163e14781e45951de7912da7c97530?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0af247e4bb52e1eb69e13897c246787b9e163e14781e45951de7912da7c97530?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0af247e4bb52e1eb69e13897c246787b9e163e14781e45951de7912da7c97530?s=96&d=mm&r=g\",\"caption\":\"Ida B\u00e4ckstr\u00f6m\"},\"sameAs\":[\"http:\\\/\\\/www.respondagroup.se\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to create a great customer meeting | Responda Group","description":"We are experts in customer service. Here are seven tips on how to create a great customer encounter regardless of which channel you choose.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/respondagroup.se\/en\/7-tips-for-how-to-create-a-great-customer-meeting\/","og_locale":"en_GB","og_type":"article","og_title":"S\u00e5 skapar du bra kundm\u00f6te | Responda Group","og_description":"Vi \u00e4r experter p\u00e5 kundservice. H\u00e4r \u00e4r sju tips p\u00e5 hur du skapar ett bra kundm\u00f6te oavsett vilken kanal du v\u00e4ljer.","og_url":"https:\/\/respondagroup.se\/en\/7-tips-for-how-to-create-a-great-customer-meeting\/","og_site_name":"Responda Group","article_publisher":"https:\/\/sv-se.facebook.com\/KalixTele24","article_published_time":"2022-12-16T13:33:40+00:00","article_modified_time":"2025-12-08T08:21:40+00:00","og_image":[{"width":945,"height":630,"url":"https:\/\/respondagroup.se\/wp-content\/uploads\/2022\/12\/Skapa-bra-kundmoten.png","type":"image\/png"}],"author":"Ida B\u00e4ckstr\u00f6m","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Ida B\u00e4ckstr\u00f6m","Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/respondagroup.se\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/#article","isPartOf":{"@id":"https:\/\/respondagroup.se\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/"},"author":{"name":"Ida B\u00e4ckstr\u00f6m","@id":"https:\/\/respondagroup.se\/#\/schema\/person\/747bf54b773b800d1e8c59a981b6a764"},"headline":"7 tips p\u00e5 hur du skapar ett bra kundm\u00f6te","datePublished":"2022-12-16T13:33:40+00:00","dateModified":"2025-12-08T08:21:40+00:00","mainEntityOfPage":{"@id":"https:\/\/respondagroup.se\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/"},"wordCount":449,"publisher":{"@id":"https:\/\/respondagroup.se\/#organization"},"image":{"@id":"https:\/\/respondagroup.se\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/#primaryimage"},"thumbnailUrl":"https:\/\/respondagroup.se\/wp-content\/uploads\/2022\/12\/Skapa-bra-kundmoten.png","articleSection":["Guide","kundupplevelse"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/respondagroup.se\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/","url":"https:\/\/respondagroup.se\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/","name":"How to create a great customer meeting | Responda Group","isPartOf":{"@id":"https:\/\/respondagroup.se\/#website"},"primaryImageOfPage":{"@id":"https:\/\/respondagroup.se\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/#primaryimage"},"image":{"@id":"https:\/\/respondagroup.se\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/#primaryimage"},"thumbnailUrl":"https:\/\/respondagroup.se\/wp-content\/uploads\/2022\/12\/Skapa-bra-kundmoten.png","datePublished":"2022-12-16T13:33:40+00:00","dateModified":"2025-12-08T08:21:40+00:00","description":"We are experts in customer service. Here are seven tips on how to create a great customer encounter regardless of which channel you choose.","breadcrumb":{"@id":"https:\/\/respondagroup.se\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/respondagroup.se\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/respondagroup.se\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/#primaryimage","url":"https:\/\/respondagroup.se\/wp-content\/uploads\/2022\/12\/Skapa-bra-kundmoten.png","contentUrl":"https:\/\/respondagroup.se\/wp-content\/uploads\/2022\/12\/Skapa-bra-kundmoten.png","width":945,"height":630,"caption":"Skapa bra kundmoten"},{"@type":"BreadcrumbList","@id":"https:\/\/respondagroup.se\/7-tips-pa-hur-du-skapar-ett-bra-kundmote\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hem","item":"https:\/\/respondagroup.se\/"},{"@type":"ListItem","position":2,"name":"Guide","item":"https:\/\/respondagroup.se\/category\/guide\/"},{"@type":"ListItem","position":3,"name":"7 tips p\u00e5 hur du skapar ett bra kundm\u00f6te"}]},{"@type":"WebSite","@id":"https:\/\/respondagroup.se\/#website","url":"https:\/\/respondagroup.se\/","name":"Responda Group","description":"Answering service and customer service","publisher":{"@id":"https:\/\/respondagroup.se\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/respondagroup.se\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/respondagroup.se\/#organization","name":"Responda Group","url":"https:\/\/respondagroup.se\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/respondagroup.se\/#\/schema\/logo\/image\/","url":"https:\/\/respondagroup.se\/wp-content\/uploads\/2022\/02\/Bla_orange_svart.png","contentUrl":"https:\/\/respondagroup.se\/wp-content\/uploads\/2022\/02\/Bla_orange_svart.png","width":200,"height":64,"caption":"Responda Group"},"image":{"@id":"https:\/\/respondagroup.se\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/sv-se.facebook.com\/KalixTele24","https:\/\/se.linkedin.com\/company\/responda-group-ab"]},{"@type":"Person","@id":"https:\/\/respondagroup.se\/#\/schema\/person\/747bf54b773b800d1e8c59a981b6a764","name":"Ida B\u00e4ckstr\u00f6m","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/0af247e4bb52e1eb69e13897c246787b9e163e14781e45951de7912da7c97530?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/0af247e4bb52e1eb69e13897c246787b9e163e14781e45951de7912da7c97530?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0af247e4bb52e1eb69e13897c246787b9e163e14781e45951de7912da7c97530?s=96&d=mm&r=g","caption":"Ida B\u00e4ckstr\u00f6m"},"sameAs":["http:\/\/www.respondagroup.se"]}]}},"_links":{"self":[{"href":"https:\/\/respondagroup.se\/en\/wp-json\/wp\/v2\/posts\/8741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/respondagroup.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/respondagroup.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/respondagroup.se\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/respondagroup.se\/en\/wp-json\/wp\/v2\/comments?post=8741"}],"version-history":[{"count":10,"href":"https:\/\/respondagroup.se\/en\/wp-json\/wp\/v2\/posts\/8741\/revisions"}],"predecessor-version":[{"id":8981,"href":"https:\/\/respondagroup.se\/en\/wp-json\/wp\/v2\/posts\/8741\/revisions\/8981"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/respondagroup.se\/en\/wp-json\/wp\/v2\/media\/8749"}],"wp:attachment":[{"href":"https:\/\/respondagroup.se\/en\/wp-json\/wp\/v2\/media?parent=8741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/respondagroup.se\/en\/wp-json\/wp\/v2\/categories?post=8741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/respondagroup.se\/en\/wp-json\/wp\/v2\/tags?post=8741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}