The acquisition of K2C in Sweden AB (”K2C”) is expected to create synergies that will benefit both existing and new customers through improved service, greater flexibility, and a broader range of services. By incorporating K2C's many years of experience and specialized expertise, Responda Group will be able to offer even more tailored and efficient customer service solutions.
”This acquisition is an important part of our growth strategy,” says Marcus Lindqvist, CEO of Responda Group. ”Together, we will continue to drive innovation and deliver exceptional customer service. K2C brings significant expertise and experience that complements our already strong team, enabling us to meet our customers” needs in the best possible way."
By integrating K2C's operations and customers into Responda Group's technical platform, additional value is added to the customer service offering, ensuring that the company can deliver the most modern and efficient solutions on the market.
Responda Group has always focused on quality and innovation in its operations. By incorporating K2C, which shares these values, Responda will be able to deliver even higher customer satisfaction and strengthen its long-term customer relationships. This acquisition underscores Responda Group's position as a leading and innovative force in Nordic customer service.
For more information, please contact:
Marcus Lindqvist, CEO Responda Group
Mail: Marcus.lindqvist@respondagroup.com
Tel: +46 70-252 85 63
Om K2C in Sweden AB
K2C is the company that helps you strengthen your relationship with your customers through a professional approach. We do this by letting high service and sales go hand in hand. We deliver an all-inclusive concept to our customers that combines technical innovation with a high level of employee dedication. Regardless of channel, language, or time, we help you deliver joyful and business-driven encounters with your customers. Our business concept is to tailor communication solutions that create growth – through dedicated employees, cutting-edge technology, and high competence.