Choose the package that suits you!
We have made it easy for you to find the right solution by putting together three different packages. Whether you just need support on occasional instances or a comprehensive receptionist service, there is an option that matches your needs.
SMALL
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50 calls included
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Answer, connect, take message
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Bus Statistics
A call refers to 60 seconds
We answer, connect, and take messages based on your instructions so that you don't miss any important calls.
Every month you receive a standard report on how the month has gone.
Medium
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100 calls included
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Answer, connect, take message
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Bus Statistics
A call refers to 60 seconds
We answer, connect, and take messages based on your instructions so that you don't miss any important calls.
Every month you receive a standard report on how the month has gone.
LARGE
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200 calls included
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Answer, connect, take message
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Bus Statistics
A call refers to 60 seconds
We answer, connect, and take messages based on your instructions so that you don't miss any important calls.
Every month you receive a standard report on how the month has gone.
Extra Large
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350 calls included
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Answer, connect, take message
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Bus Statistics
A call refers to 60 seconds
We answer, connect, and take messages based on your instructions so that you don't miss any important calls.
Every month you receive a standard report on how the month has gone.
Customize your customer experience with our add-on services:
You can easily add our add-on services regardless of which package you choose and tailor the customer experience to your needs. Here are some of our add-on services:
Expand your availability to 24/7, year-round.
AI-driven chat that provides instant answers, 24/7.
With integrations to AD, Teams, and calendar, we see availability in real time.
Answers the phone, transfers calls and takes messages, around the clock, all year round.
Add one or more of our Nordic languages, Norwegian, Danish, Finnish.
Human agents handle live chat on your website.
Frequently asked questions
There are several reasons to use an external answering service. With an outsourced answering service, you increase your availability and never miss any important calls while being able to focus on your core business. Our trained service professionals answer your incoming calls and provide your customers with a personal reception.
You decide yourselves what the telephone operators should answer and how your specific calls should be handled. Whether we should transfer calls, take messages, or help with something else. Our professional telephone operators are accustomed to handling a large volume of calls from many different customers.
Through integration with our platform, our telephone operators see the user's status and how calls should be handled. All our employees receive thorough service training and are continuously verified in quality, engagement, and handling to continue developing. If you do not have a switchboard or use a cloud-based switchboard, you can still get relief by routing and forwarding calls to us.
It depends a bit on what you want help with and how extensive a service you want, but usually it takes about 5–10 days. Contact us so we can make a more accurate assessment based on your needs.
Of course, we can respond around the clock, every day of the year, depending on your needs.