Responda Group, a leading provider of outsourced answering and customer service, today announces a strategic change in its geographical presence by consolidating production in Norrbotten into shared premises in Haparanda. This step is part of the company's growth strategy and aims to optimize expertise, employee development opportunities, and streamline the recruitment process.
The decision to consolidate production in Haparanda comes after careful consideration and analysis. Given the geographical proximity of Kalix and Haparanda, as well as the acquisition of H1 which brought more employees to Haparanda, the need to consolidate the premises was identified. As a result of this, the office in Kalix will be closed.
“We look forward to welcoming our employees to our shared premises in Haparanda. We bring with us our combined experience from over 30 successful years in Kalix and unite it in Haparanda. By gathering our production in one place, we are not only strengthening our presence in the region, but also our commitment to the local community and its growth,” announces Marcus Lindqvist, CEO of Responda Group.
The decision to consolidate production in Haparanda marks an important part of Responda Group's strategy for growth and sustainability. The company looks forward to continuing its operations with a stronger presence in Haparanda and thereby contributing to local development and employment.
For further information and please contact:
Marcus Lindqvist, CEO Responda Group
Tel: 070-252 85 63
Mail: marcus.lindqvist@respondagroup.com
About Responda Group
Responda Group is a leading Swedish customer service company. Our 500 employees annually handle more than 10 million customer contacts for over 2,100 clients. Our passion is to deliver value-creating customer experiences and strengthened relationships through innovative, efficient, and high-quality service.