Customer service acquisitions

Responda Group further strengthens its position in customer service through the acquisition of K2C

The acquisition of K2C in Sweden AB (”K2C”) is expected to create synergies that will benefit both existing and new customers through improved service, greater flexibility and a broader range of services. By incorporating K2C's many years of experience and specialist expertise, Responda Group can offer even more tailored and efficient customer service solutions.

”This acquisition is an important part of our growth strategy,” says Marcus Lindqvist, CEO of Responda Group. ”Together, we will continue to drive innovation and deliver exceptional customer service. K2C brings significant expertise and experience that complements our already strong team, enabling us to meet our customers” needs in the best possible way."

By integrating K2C's operations and customers into Responda Group's technical platform, further value is added to the customer service offering and it ensures that the company can deliver the most modern and efficient solutions on the market.

Responda Group has always focused on quality and innovation in its operations. By incorporating K2C, which shares these values, Responda will be able to deliver even higher customer satisfaction and strengthen its long-term customer relationships. This acquisition underlines Responda Group's position as a leading and innovative force within Nordic customer service.

For further information please contact:

Marcus Lindqvist, CEO Responda Group
Mail Marcus.lindqvist@respondagroup.com 
Tel: +46 70-252 85 63

About K2C in Sweden AB

K2C is the company that helps you strengthen your relationship with your customers through a professional approach. We do this by letting high service levels and sales go hand in hand. We deliver a complete concept to our clients that combines technical innovation with a high level of employee engagement. Regardless of channel, language or time, we help you deliver joyful and business-focused encounters with your customers. Our business concept is to tailor communication solutions that drive growth – through dedicated employees, cutting-edge technology and high-level expertise.

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