Don't miss any important calls this Christmas!

Test our answering service free of charge for two months*

You only pay for answered calls. Our trained service professionals answer when you are unable to. We answer your calls professionally and with care, notifying you via email or SMS. Our answering service is the ultimate solution – complete, personal, and tailored to your needs. All year round, around the clock if needed.
The offer is valid until December 31, 2024.

 

With us, you get the flexibility to take time off!

 

answering service offer

*The offer applies to new Answering Service customers who sign an agreement no later than December 31, 2024. The subscription is automatically renewed for 12 months if it is not canceled 14 days before the last day of the trial period. Thereafter, a monthly subscription fee will apply.

CUSTOM SOLUTIONS

NO MISSED CALLS

24/7, 365 DAYS A YEAR

Swedish, English, Norwegian, Finnish & Danish

ENGAGED EMPLOYEES

Here is what some of our clients think

”Responda Group has truly relieved our employees and enables us to focus on our core business, while our customers receive fast and professional service."
VAFO Sweden

Benefits of an answering service

Increasing accessibility
Increased cost-effectiveness
Increased efficiency
Increased customer satisfaction

Frequently asked questions about answering services

There are several reasons to use an external answering service. With an outsourced answering service, you increase your availability and never miss any important calls while being able to focus on your core business. Our trained service professionals answer your incoming calls and provide your customers with a personal reception.

You decide yourselves what the telephone operators should answer and how your specific calls should be handled. Whether we should transfer calls, take messages, or help with something else. Our professional telephone operators are accustomed to handling a large volume of calls from many different customers.

Through integration with our platform, our telephone operators see the user's status and how calls should be handled. All our employees receive thorough service training and are continuously verified in quality, engagement, and handling to continue developing. If you do not have a switchboard or use a cloud-based switchboard, you can still get relief by routing and forwarding calls to us.

It depends a bit on what you want help with and how extensive a service you want, but usually it takes about 5–10 days. Contact us so we can make a more accurate assessment based on your needs.

Telephone answering and answering service are just two different names for the same service. Both mean that an external company answers phone calls that you yourselves do not have time or are unable to answer.

We have different pricing plans depending on how many calls are to be answered and what you want help with. Contact us or fill out the form so we will help you develop a price quote.

Of course, we can respond around the clock, every day of the year, depending on your needs.

Contact us!

010 - 184 00 00

Open 24 hours

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