Customer case
We help large and small companies and organizations deliver world-class customer service. This has given us experience and knowledge across a variety of industries and markets, where we deliver daily value-creating customer experiences and strengthened relationships for our clients.

VAFO Sweden
We help VAFO Sweden with everything from being their answering service to training their customer service in ticket management in Zendesk (a ticket management system), for consumers as well.

Paulssons Fastigheter
Together with Paulssons Fastigheter, we ensure fast and efficient help for tenants while giving technicians the opportunity to focus on their core tasks. ”Responda Group’s fault reporting service

Blomsterlandet
Responda Group creates flexibility and relieves Blomsterlandet's internal customer service by handling incoming inquiries via phone and email. ”Responda Group are responsive, flexible, easy to

Story House Egmont
Outsourced customer service with a complete solution! Customer service outsourced with us for over 10 years Complete solution with first-line support and BackOffice work Customer service representatives with sales skills About Story House Egmont

Trainplanet
Customer service representative who takes the customer journey all the way! Customer service representative with sales skills Certified competence through our ISO certifications Agents who, through training, have competencies in travel sales About the Trainplanet Platform

Kinto Share
Tailored customer service solution An all-inclusive customer service concept with first line support Enormous growth for Kinto, where call volumes have increased fivefold since 2019 Employees whose duties are

Vattenfall
– Outsourcing makes things more efficient! Vattenfall is a European energy company with approximately 19,000 employees. For more than 100 years, they have electrified



