Choose the package that suits you!
We have made it easy for you to find the right solution by putting together three different packages. Whether you just need support on the odd occasion or a comprehensive switchboard service, there is an option that matches your needs.
SMALL
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50 calls are included
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Answer, connect, take message
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Bus Statistics
A call lasts for 60 seconds
We answer, connect and take messages based on your instructions, so that you don't miss any important calls.
Every month you receive a standard report on how the month has gone.
Medium
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100 calls included
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Answer, connect, take message
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Bus Statistics
A call lasts for 60 seconds
We answer, connect and take messages based on your instructions, so that you don't miss any important calls.
Every month you receive a standard report on how the month has gone.
LARGE
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200 calls included
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Answer, connect, take message
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Bus Statistics
A call lasts for 60 seconds
We answer, connect and take messages based on your instructions, so that you don't miss any important calls.
Every month you receive a standard report on how the month has gone.
X-LARGE
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350 calls included
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Answer, connect, take message
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Bus Statistics
A call lasts for 60 seconds
We answer, connect and take messages based on your instructions, so that you don't miss any important calls.
Every month you receive a standard report on how the month has gone.
Customise your customer experience with our add-on services:
You can easily add our add-on services regardless of which package you choose and tailor the customer experience to your needs. Here are some of our add-on services:
Expand your availability to 24/7, year-round.
AI-powered chat that provides instant answers, 24/7.
With integrations to AD, Teams, and calendar, we see availability in real time.
Answers calls, transfers them and takes messages – 24/7.
Add one or more of our Nordic languages: Norwegian, Danish, Finnish.
Human agents handle live chat on your website.
Frequently asked questions
There are several reasons why you should use an external answering service. With an outsourced answering service, you increase your availability and never miss any important calls whilst being able to focus on your core business. Our trained service professionals answer your incoming calls and give your customers a personal welcome.
You decide yourselves what the agents should say and how your particular calls are to be handled. Whether we are to transfer, take a message or help with something else. Our professional agents are accustomed to handling a large volume of calls from many different customers.
Through integration with our platform, our agents can see the user's status and how calls should be handled. All our employees receive thorough service training and are continually verified in quality, engagement and handling in order to keep developing. Whether you do not have a switchboard or use a cloud-based switchboard, you can still get support by routing and forwarding calls to us.
It depends a bit on what you want help with and how extensive a service you are looking for, but usually it takes about 5–10 days. Get in touch with us and we can make a more precise assessment based on your needs.
Of course, we can answer 24/7 all year round, depending on your needs.