Missa inga viktiga samtal i sommar!

Testa vår svarsservice utan avgift i två månader*

You only pay for answered calls. Our trained service professionals answer when you are unable to. We answer your calls professionally and with care, notifying you via email or text message. Our telephone answering service is the ultimate solution – complete, personal and tailored to your needs. All year round, twenty-four hours a day if required.
Erbjudandet gäller t.o.m. 30 juni 2024.

 

With us, you get the flexibility to take time off!

 

Sommarerbjudande svarsservice

*Erbjudandet gäller för nya Svarsservicekunder som tecknar ett avtal senast 30 juni 2024. Abonnemanget förlängs automatiskt i 12 månader om det inte sägs upp 14 dagar innan sista dagen på provperioden. Därefter tillkommer en abonnemangsavgift per månad samt en etableringsavgift.

TAILORED SOLUTIONS

NO MISSED CALLS

ROUND THE CLOCK, ALL YEAR ROUND

Swedish, English, Norwegian, Finnish & Danish

COMMITTED EMPLOYEES

This is what our clients think

”Responda Group has truly relieved our employees and allows us to focus on our core business, whilst our customers receive a prompt and professional service."
VAFO Sweden

Benefits of an answering service

Improves accessibility
Greater cost-effectiveness
Increased efficiency
Increased customer satisfaction

Frequently asked questions about answering services

There are several reasons why you should use an external answering service. With an outsourced answering service, you increase your availability and never miss any important calls whilst being able to focus on your core business. Our trained service professionals answer your incoming calls and give your customers a personal welcome.

You decide yourselves what the agents should say and how your particular calls are to be handled. Whether we are to transfer, take a message or help with something else. Our professional agents are accustomed to handling a large volume of calls from many different customers.

Through integration with our platform, our agents can see the user's status and how calls should be handled. All our employees receive thorough service training and are continually verified in quality, engagement and handling in order to keep developing. Whether you do not have a switchboard or use a cloud-based switchboard, you can still get support by routing and forwarding calls to us.

It depends a bit on what you want help with and how extensive a service you are looking for, but usually it takes about 5–10 days. Get in touch with us and we can make a more precise assessment based on your needs.

Call answering and answering service are just two different names for the same service. Both mean that an external company answers telephone calls that you yourselves do not have time or are unable to answer.

We have different pricing structures depending on how much volyum are to be answered and what you want help with. Contact us or fill in the form and we will help you put together a price estimate.

Of course, we can answer 24/7 all year round, depending on your needs.

Contact us

010 - 184 00 00

Open 24 hours a day

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