Kalix Tele24 och Personlig Svarsservice är numera en del av Responda Group. Välkommen till oss!

ANSWERING SERVICE

Responda Group agents

Get the freedom to focus on your core business

We handle incoming calls to the company’s switchboard and answering service, so they can focus on their core business. We answer calls, filter and connect calls to the right person, and function as well as take messages – 24 hours a day, all year round.

An easy and simple service – that can make all the difference in the world. By allowing us to handle incoming calls to the switchboard, or answering calls made on direct numbers without a response, time is freed up for you to focus on your core business.

We set the structure for how the contacts should be handled to suit the client’s needs. Calls can be announced before connecting, we can take messages, information can be communicated to the caller, and we filter calls, so time doesn’t have to be spent on non-value-added things.
Our employees are trained service professionals who are followed to ensure quality and efficiency in handling the contacts.

Why you should outsource your answering service:

AVAILABILITY

Your customers will always be in touch with your business, ensuring you never miss out on business opportunities and crucial contacts.

FLEXIBILITY

We handle calls when you're unavailable, during vacations, illness, or when you need to work without interruption.

CUSTOMER SATISFACTION

Being accessible and providing professional service with a personal touch enhances customer satisfaction.

Contact us

+46 10 - 184 00 00

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